404 Page Not Found – I have no FTP access

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Drew Jaynes

    (@drewapicture)

    Hi Jae,

    If you are having 404 problems with your site, that falls outside the scope of support for this plugin and may be a wider issue with your website.

    I’d suggest you take a look at directions for resetting your plugins directory. If that doesn’t solve your problem I’d suggest posting a new topic in the How-to and Troubleshooting forum describing exactly what your issue is.

    Thread Starter Jae

    (@linseyja)

    I don’t think you’ve read my query properly. I’m only getting the 404 in respect to this plugin. There is a mention of this issue in the FAQs for the plugin. (https://www.ads-software.com/extend/plugins/download-shortcode/faq/) So, that would suggest I’m not the only one to have had this problem. However, the solution suggested appears to require FTP access, which I did not have for the particular website in question until a few days ago.

    Anyways, I’ve sorted it now and found I don’t actually need your plugin to do what I originally wanted anyway.

    Plugin Author Drew Jaynes

    (@drewapicture)

    Hi Jae,

    Sorry it didn’t work out for you and that I didn’t understand your issue right off the bat. Yes, it was probably related to permalinks and/or the correct file not being generated in your /wp-content/ directory.

    It sounds like you found a different solution though, so thanks for following up. Happy WordPressing!

Viewing 3 replies - 1 through 3 (of 3 total)
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