• Resolved Ram

    (@balaram5441)


    Hi Team,
    I am trying to create a page on my WordPress website using the Elementor page builder. However, when I attempt to update the page, I receive a ‘page not found’ error. This error persists regardless of the plugin I use and occurs even with the latest version of WordPress. I have checked the permalink Str also, but the error still happens whenever I try to edit the page. Can you please assist me in resolving this issue?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Elementor Team

    (@ricav)

    Hi @balaram5441,

    To assist you better, could you please provide us with the following details:

    1. Screenshots showing the permalink structure and the plugins active on your website.
    2. The URL of your website.
    3. A screen recording demonstrating the steps you took when creating a new page and encountering the 404 error. You can use a tool like loom.com to record your screen.

    With this information, we’ll be able to investigate the issue more effectively and provide you with the appropriate solution.

    Thank you for your cooperation. We look forward to your reply.

    Kind regards,

    Thread Starter Ram

    (@balaram5441)

    Hi team,
    Please find the details below
    Link: https://we.tl/t-kjzoYoqf1o

    Plugin Support Milos

    (@miloss84)

    Hi there,

    Thank you for providing us additional information.

    It sounds like you’re experiencing a frustrating issue. Let’s try to troubleshoot it step by step:

    1. Theme and Plugin Conflict: Sometimes, conflicts between themes or plugins can cause issues like this. To troubleshoot, try temporarily switching to a default WordPress theme like Twenty Twenty-One and disabling all plugins except Elementor. Then, try updating the page again. If the issue is resolved, gradually reactivate your plugins one by one to identify the conflicting one.
    2. Memory Limit: Insufficient memory can also cause problems when updating pages in WordPress. To increase the memory limit, you can edit your wp-config.php file or .htaccess file. Add the following line to your wp-config.php file:define('WP_MEMORY_LIMIT', '256M'); If you’re not comfortable editing files directly, you can contact your web hosting provider for assistance.
    3. Corrupted .htaccess File: Your .htaccess file may be corrupted. You can regenerate it by going to Settings > Permalinks in your WordPress dashboard and clicking the “Save Changes” button without making any changes.
    4. File Permissions: Ensure that the files and directories in your WordPress installation have the correct permissions. Directories should typically have permissions set to 755, and files should be set to 644. Incorrect permissions can sometimes lead to unexpected errors.
    5. Elementor Version: Make sure you’re using the latest version of Elementor. Sometimes, updating to the latest version can resolve compatibility issues with newer versions of WordPress.
    6. Server Configuration: It’s possible that there’s a server configuration issue causing the problem. You may need to contact your web hosting provider to investigate further if none of the above steps resolve the issue.

    By following these steps, you should hopefully be able to identify and resolve the issue causing the ‘page not found’ error when updating pages in Elementor. Let me know if you need further assistance with any of these steps!

    Thread Starter Ram

    (@balaram5441)

    I’ve completed all the tasks you showed me, but the issue persists. It persists.

    Plugin Support Milos

    (@miloss84)

    Hi there,

    I’m sorry to hear that you’re still facing difficulties. Let’s explore some additional troubleshooting steps:

    1. Theme and Child Theme:
      • If you’re using a custom or child theme, try switching to a default WordPress theme like Twenty Twenty-One temporarily to see if the issue persists. This can help determine if the problem lies with the theme.
    2. Elementor Safe Mode:
      • Elementor has a safe mode that disables third-party add-ons and themes, helping to identify conflicts. Go to Elementor > Tools > General and enable Safe Mode. Then try updating the page again to see if the error persists.
    3. WordPress Health Check:
      • Install and activate the Health Check & Troubleshooting plugin from the WordPress plugin repository.
      • Navigate to Tools > Site Health in your WordPress dashboard.
      • Click on the “Troubleshooting” tab.
      • Enable “Troubleshoot mode” to deactivate all plugins and switch to a default theme temporarily.
      • Try updating the page again to see if the issue persists. This can help identify whether the problem is caused by a plugin or theme conflict.
    4. Database Check:
      • Access your site’s database using phpMyAdmin or a similar tool provided by your hosting provider.
      • Perform a thorough check and repair of your WordPress database tables to ensure they’re not corrupted
    5. WordPress Core Reinstallation:
      • As a last resort, you can reinstall WordPress core files. Download a fresh copy of WordPress from www.ads-software.com and overwrite all existing files and directories except wp-config.php and the wp-content directory. This ensures that any corrupted or missing core files are replaced.

    Hope this will help please us if you have any more question regarding this issue.

    Kind regards,

Viewing 5 replies - 1 through 5 (of 5 total)
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