406 error; have contacted hosting twice now

Hi Nate,

The first sources to investigate are the Accept-Headers by either accessing the source code or you can request any the developer to check error code.

Where are you hosting? Because this is just not true. Accept-Headers are not defined in the code of a plugin (e.g. CAOS) or CMS (e.g. WordPress), so what source code is he talking about?

Anyway, for testing purposes: what happens when you switch to Minimal Analytics? (Under basic settings > snippet type)

Hello Daan,
I have Bluehost. Yes I was not following them well at all.

I tried minimal analytics. The error is removed, but it adds an interesting “POST collect” item as can be see in a GTMetrix report which takes seconds just for that item: https://gtmetrix.com/reports/goseongguy.com/dExRu4gN/
However, it does seem to be tracking, as I can detect myself as a realtime user.

Ok, so now we’ve excluded CAOS from being the culprit. ?? Cause when we switch from GET-parameters (analytics.js) to POST (Minimal Analytics) suddenly it starts working.

The POST collect call is Stealth Mode Lite: yes, it’s slower.

But wait, you say you’re getting a 406 error on the analytics.js file? That’s weird. What happens when you switch back to Analytics.js (set snippet type to asynchronous) and manually Update analytics.js (the button at the bottom)?

When I switch back to Asynchronous for analytics.js and Update, it goes back to the same situation with 406.

I suppose I could stick with minimal if I have to.

I don’t know how or what to tell Bluehost to convince them of what to change. Seems like there’s not much of a definitive statement that can be made for what specifically to solve eh?

Anyway thanks for the reaching out so quickly.

And just to be more specific of what the errors look like:

Failed to load resource: the server responded with a status of 406 ()
/wp-json/caos/v1/proxy/j/collect?v=1&_v=j88&a=570618262&t=pageview&_s=1&dl=https%3A%2F%2Fgoseongguy.com%2Fko%2Fgoseong-cafes%2F&ul=en-us&de=UTF-8&dt=Goseong%20Caf%C3%A9s%20-%20Goseong%20Guy&sd=24-bit&sr=1366×768&vp=1687×794&je=0&_u=CACAAAABEAAAAC~&jid=&gjid=&cid=1374763589.1613364425&tid=UA-174924011-1&_gid=2070982497.1613659519&_slc=1&z=73999589:1

And then if I refresh the page:
f574c46f65175c2a3acac37c5108b12c.js:50 POST https://goseongguy.com/wp-json/caos/v1/proxy/j/collect?v=1&_v=j88&a=320441424&t=pageview&_s=1&dl=https%3A%2F%2Fgoseongguy.com%2Fko%2Fgoseong-cafes%2F&ul=en-us&de=UTF-8&dt=Goseong%20Caf%C3%A9s%20-%20Goseong%20Guy&sd=24-bit&sr=1366×768&vp=231×729&je=0&_u=CACAAAABEAAAAC~&jid=&gjid=&cid=1374763589.1613364425&tid=UA-174924011-1&_gid=2070982497.1613659519&_slc=1&z=1279999312 406

Ah, okay. That’s not the Analytics.js file you’re getting the 406-error on. It’s the collect call.

The Analytics.js file is making the same collect call, but in GET (instead of POST) format.

I don’t know how or what to tell Bluehost to convince them of what to change. Seems like there’s not much of a definitive statement that can be made for what specifically to solve eh?

I’m sure your hosting provider has set a maximum length to their request URLs. And I’m also pretty sure they’re not going to adjust that.

So, if you can, stick with Minimal Analytics. Just be aware that it doesn’t offer the same support as Analytics.js. It doesn’t support e-commerce features, for example.

Btw. If you want Stealth Mode to work faster, purchase the Super Stealth Upgrade. There’s more info here and a coupon here.

• This reply was modified 4 years ago by DaanvandenBergh.

Btw. If you open the link from your last post in your browser: it literally says it’s generated by Mod_Security ??

Ah, you’re right. Many thanks for helping me understand this better. I might try once more letting Bluehost see that message themselves to see if they’re sure they won’t adjust the mod_security thing (I assume mod_security and length of URL are two different potential causes).

Thanks again! ??

• This reply was modified 4 years ago by Nate.

Sure! No problem!