406 log spamming

  • Resolved markoste

    (@markoste)


    2 years, 5 months ago

    Hi there,

    if I activate logging the woocommerce-paypal-payments log file is filled with the following entry

    2022-10-12T13:40:19+00:00 WARNING [ACTOR_EXECUTION_EXCEPTION] No data is stored while processing the request
2022-10-12T13:40:20+00:00 DEBUG GET https://api.paypal.com/v1/customer/partners/K8SKZ36LQBWXJ/merchant-integrations/UFEXXXXXXXXXX
Response Debug ID: 829d48acd900
Response: Array
(
    [code] => 406
    [message] => Not Acceptable
)

Response Body: {"name":"ACTOR_EXECUTION_EXCEPTION","message":"No data is stored while processing the request","debug_id":"829d48acd900"}

    Any suggestions on this topic?
    I activated the logging because we encountered failing transactions from time to time.

    The paypal API documentation is not very helpful here and most of the times the transactions are fine.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Syde Joost

    (@joostvandevijver)

    Hello,

    thank you for reaching out to us, we are here to help.
    The error you are seeing in the logs are not known to me, so I would expect that another plugin on your site is causing these entries (maybe even causing the failed orders).
    What I advise you to do, is to create a staging site and perform a full conflict test to rule out eventual issues with the theme or a different plugin. We recommend temporarily activating the default theme Storefront and disabling all other plugins except for?WooCommerce and?PayPal Payments to see if the behavior (log entries being created) persists. I understood that these entries are created constantly, so a change should be easy to identify, correct?

    Here’s a guide that explains the steps in more detail: How to test for conflicts
    Please let us know how this works out for you.

    Kind regards,
    Joost

    Plugin Support Syde Joost

    (@joostvandevijver)

    Since we haven’t heard back from you, I’m going to mark it as resolved.
    In case you’re still having problems, feel free to let us know!

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘406 log spamming’ is closed to new replies.