• Resolved cte2087

    (@cte2087)


    I updated to version 4.1 last Friday 3/18. After the update of the plugin, I received the white screen of death when trying to visit the wp-admin. I was able to bypass this by visiting wp-login.php, but many areas of the admin were white pages. This was the only update on the site in a week.
    I see that there is another update to 4.1.0.1. This is great, but it seems to address a whole other issue.
    I tried to login and by-pass the wp-admin, but now the site no longer recognizes my admin password and yes…I already visited the database to make sure it was correct.

    Can anyone help with this, or has anyone had this problem?
    I am about to try to “downgrade” to version 4.07 to see if that will get me back to working.

    https://www.ads-software.com/plugins/the-events-calendar/

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  • Brook

    (@brook-tribe)

    Howdy CTE,

    I am sorry that gave you so much trouble. Hopefully your downgrade was successful. Just in case you’re interested here’s a tutorial on that process: Downgrading a?plugin

    The issue 4.1.0.1 fixed is quite probably related to your white screen. It is hard to say without seeing your error logs, which the white screen indicates you should have some. But 4.1.0.1 was a “hotfix” style release to fix intended to fix a few white screens people were seeing.

    If you you want to wait until 4.1.1 to update i can understand that. If for some reason you do continue seeing the white screen after updating please check your logs, or better you download and enable the WP Debug Bar which will prevent the white screen from happening and show you the errors. If you can let us know what the specific error is we can definitely assist further.

    Cheers!
    – Brook

Viewing 1 replies (of 1 total)
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