4×6 labels get cut off on the top

  • Resolved Cheryl

    (@tricheryltops)


    2 years, 2 months ago

    Hi,
    I just switched to the plugin for printing my labels.
    I am using a Dymo LabelWriter 4XL printer and the name-brand Dymo labels (I found that off brand ones sometimes had alignment issues).
    I am printing USPS shipping.

    But I find that they are cut off a bit at the top and have too much space at the bottom. I have tried the “fit to printable area” option, and I’ve tried using the system dialogue but the top still gets cut short a bit.

    I am able to print successfully to this printer from PDFs and other shipping applications, so I know it’s not the printer.

    Is there any way to configure this so it will align my label properly?
    Thanks

Viewing 1 replies (of 1 total)
  • Plugin Support wpnomad a11n

    (@wpnomad)

    Hi @tricheryltops ,

    The WooCommerce Shipping extension itself does not have settings to alter the print. I understand that some printers may not decipher the layout as intended.

    You may try saving the label first to your computer, and then edit/adjust them before printing. In Google chrome browser, you’ll see the “Save as PDF” option in the print dialogue, please see screenshot: https://d.pr/i/3BL7g6

    Do let us know if you have any further queries.

Viewing 1 replies (of 1 total)
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