• Resolved tinystarsdawn

    (@tinystarsdawn)


    My client has a site that uses meow gallery Version 5.0.6, Perfect Image and Lightbox. When I update the plugin to 5.1.0 the entire gallery is wiped out and everything disappears. It says there are no galleries. When I restored from a back up I was able to get the galleries back. Are there any known issues with Divi, NextGEN Gallery or any other plugins.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Val Meow

    (@valwa)

    Hey @tinystarsdawn! ??

    “It says there are no galleries.” What is displaying that message? Is there any error message? A screenshot would be helpful.

    Could you please check if there are any errors appearing in your developer console as well as your PHP logs? This information would help us understand what is happening. If you prefer not to share your logs publicly, feel free to join me directly through our support platform. ??

    Thread Starter tinystarsdawn

    (@tinystarsdawn)

    The area where the galleries were. It just said there are no galleries click to create one. I restored from a back up so many galleries are restored. I just can’t update the plugin without it wiping everything out. Since I already restored from a back up I am hesitant to update the plugin and break the site again to see if there was anything in the logs.

    Plugin Support Val Meow

    (@valwa)

    Hey @tinystarsdawn! ??

    I noticed you were referring to the gallery manager. If you began creating galleries through the gallery manager before version 5.1.0, the option name where the galleries are stored has changed. This should be handled automatically, but if you’re using a cache or optimization plugin, there’s a possibility that it’s not being executed correctly.

    You can manually address this by either running the following code or changing the name of the option in your database.

    By running code:

    $shortcodes = get_option( 'meow_gallery_shortcodes', array() );
    		if ( !empty( $shortcodes ) ) {
    			update_option( 'mgl_shortcodes', $shortcodes );
    			delete_option( 'meow_gallery_shortcodes' );
    		}

    By running a query:

    UPDATE wp_options SET option_name = 'mgl_shortcodes' WHERE option_name = 'meow_gallery_shortcodes';

    Make sure to replace “wp_” with your actual WordPress database table prefix if it’s different. ??

    Thread Starter tinystarsdawn

    (@tinystarsdawn)

    Where would I put the code?

    Thread Starter tinystarsdawn

    (@tinystarsdawn)

    I never got an answer on this and I need to know how to fix this…

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘5.1.0 Gallery Update Issue’ is closed to new replies.