5.7.1 – Analytics crashing

  • Resolved pjjonesnz

    (@pjjonesnz)


    3 years, 1 month ago

    Updated my website to 5.7.1 (from 5.6.0) yesterday. No trouble at all – it all went fine without any trouble.

    BUT today, some time after my server rolled over past midnight, the WordPress dashboard now takes 30+ seconds to load, and the Woocommerce widget said that there was a fatal error on the website.

    I have managed to get things running by deleting all of the analytics data, using Analytics -> Settings -> Delete Previously Imported Data, and then disabling the Woocommerce widget on the dashboard.

    As soon as I re-import all of the analytics data, it crashes things again.

    If I disable Woocommerce, the dashboard works again. If I have Woocommerce enabled, but disable everything else, it has the fatal error.

    In Analytics Overview (before deleting the analytics data), the Net Sales and Orders charts work, but the performance boxes are blank.

    Anyone have a solution for this?

    Thanks
    Paul

    Woocommerce 5.7.1
    Blocks 5.7.2
    Action Scheduler 3.2.1
    Woocommerce Admin 2.6.5
    Wordpress Version 5.8.1
    Woocommerce DB Version: 5.7.1

    • This topic was modified 3 years, 1 month ago by pjjonesnz.
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