5 seconds to 5 minutes

  • Resolved DougM

    (@effortlessenglishclub)


    5 months, 3 weeks ago

    I was asked by a friend to login to his website and update things.
    I updated IA from 1.xx something to 2.5.1.
    Then I clicked the Analytics to see what his traffic was and I have this error that is appears many have had.
    What do I do to fix it?
    Thanks

    We’re running an update designed to speed up and improve Independent Analytics. This can take anywhere from 5 seconds to 5 minutes.

    Your site’s performance is not impacted by this update. Analytics tracking will resume once the update is complete.

    This page will automatically refresh when the update’s finished.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Ben Sibley

    (@bensibley)

    Hi Doug,

    Thanks for reaching out about this. I’m sorry for the error.

    It would be best if you could reach out to us at [email protected] to resolve this as we may need to discuss sensitive site details that aren’t appropriate to post here.

    Thank you!

    Thread Starter DougM

    (@effortlessenglishclub)

    I have sent in a support ticket. Hopefully they will reply as quickly as you did here.

Viewing 2 replies - 1 through 2 (of 2 total)
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