5 Stars are duplicated

Hi,

Thank you for using CusRev.

If you want to use the shortcode [cusrev_reviews] on the product page, you need to remove the default reviews section of WooCommerce also.

Please try to add this custom PHP code to the file functions.php in the theme/child theme folder to remove the default reviews section.

add_filter( 'woocommerce_product_tabs', 'woo_remove_reviews_tab', 99 );
function woo_remove_reviews_tab($tabs) {
    unset($tabs['reviews']);
    return $tabs;
}

Let me know how it goes.

I added your code to the themes child functions.php and cleared the cache, but the stars are still displayed 2 times.

Hi,

I see the review form is not created by the standard WooCommerce review form or by the shortcode [cusrev_reviews]. I also do not see the shortcode [cusrev_reviews] available on the product page, there is another shortcode [cusrev_reviews_slider] which does not support adding the review form.

If the form is created by another plugin or the theme, please contact their support to get further assistance. Thanks.

It is created from the shortcode [cusrev_reviews]. I also tried to disable all plugins and changed the theme to storefront.
Please see the attached screenshot: https://ibb.co/w6Gkxmw

Hi,

Mostly, the issue happens if there are two review forms on a page. Do you add another review form on the product page?
Or if you remove the custom code above, display the standard review form of WooCommerce and deactivate our plugin, is the issue resolved?

I disabled all the plugins and activated them again. There was no additional review-plugin, but somehow the problem is gone now. Thank you very much!