• Resolved thedesignerfr

    (@thedesignerfr)


    Hello,
    Since i update the plugin to the 14 update I have 500 errors on my site, I have to desactivate the plugin.

    I already try to unninstal the plugin and re-install it. I try to add it through ftp.

    Can you help me ?
    Thank you !

Viewing 10 replies - 1 through 10 (of 10 total)
  • I had something similar, using my own code. It appears that the required modules cannot be found and you have to add the path to each module that refers to them manually. In my case it was:

    require_once ABSPATH . “wp-content/plugins/wordpress-seo/src/presenters/abstract-presenter.php”;
    require_once ABSPATH . “wp-content/plugins/wordpress-seo/src/presenters/abstract-indexable-presenter.php”;

    Look into you error log to see what module is missing the path and add the path to the referred modules. Hopefully Suwash comes with a better solution soon!!

    Plugin Support marcanor

    (@marcanor)

    Hi @thedesignerfr ,

    We want to apologize for any issues caused by the 14.0 update on your site. We are working hard on fixing all these issues as soon as possible.

    Server errors are usually described in more detail in the server error log. If you have access to your server error log, generate the error again, note the date and time, then immediately check your server error log for any errors that occurred during that time period. If you don’t have access to your server error log, please ask your?hosting provider to look for you.

    As @hsteigstra mentions, if you or your web host cannot pinpoint the cause, please provide us with a copy of the server error log for further investigation. As server logs can cover a large amount of time, please limit the error log to a few minutes before you generated the error to a few minutes after the error.

    If the server error log does not contain any errors at the time of the issue, please enable advanced WordPress debugging with the code?here. This code requires that you change line 84 to point to a path on your server. Your webhost can provide you with a secure path to save the error.log file.

    • This reply was modified 4 years, 10 months ago by marcanor.
    Thread Starter thedesignerfr

    (@thedesignerfr)

    Hello,
    So I look into the logs :

    2020-05-10T12:55:02+00:00 CRITICAL Uncaught Error: Class ‘Yoast\WP\SEO\Presenters\Admin\Indexation_Modal_Presenter’ not found in /homepages/6/d813657097/htdocs/clickandbuilds/Mamanetsachipie/wp-content/plugins/wordpress-seo/src/integrations/admin/indexation-integration.php:191

    So I think @hsteigstra is right.
    But i don’t understand where I had to put this lines :

    require_once ABSPATH . “wp-content/plugins/wordpress-seo/src/presenters/abstract-presenter.php”;
    require_once ABSPATH . “wp-content/plugins/wordpress-seo/src/presenters/abstract-indexable-presenter.php”;

    Thank you for your help !
    I hope this going to be fixed quickly ??

    In theory you have to add them (and probably more!) in the file …/indexation-integration.php, but you probably end in a mess… Better is to wait for a fix from Yoast, I assume that with this information a cause can be found soon!

    I could help myself with this workaround, because the fix was very limited and within the scope of my own code.

    Thread Starter thedesignerfr

    (@thedesignerfr)

    Thanks a lot fory your help !
    I will wait the answer from Yoast, I hope that come soon ??
    Thanks for your time.

    • This reply was modified 4 years, 10 months ago by thedesignerfr.
    Thread Starter thedesignerfr

    (@thedesignerfr)

    Hello @marcanor,

    I have tryed the new verion of the plugin 14.1

    Same error, nothing change…

    Can you please make a fix quickly ?

    Thank you !

    Hi all,
    I solved my problem and you can solve yours too using my findings. This is what I replied in my last message:
    ================
    Solved my problem! I installed the plugin “Plugin Organizer” and moved my plugin downwards, just after Yoast SEO. Now it does recognize the class!

    I think with this info you can add a php module and add it into the mu-plugins folder to define the classes before anything else is loaded!
    ================
    I moved my plugin downwards, alternatively you can of coarse also move Yoast SEO upwards. It is a solution that is not the preferred solution, but for now it works! Good luck!

    Thread Starter thedesignerfr

    (@thedesignerfr)

    Hello,
    Thank you for your response,
    I think i’m going to wait the patch from yoast ??
    Because it’s a production site, and it’s a litle bit complicated for me, i’m not an expert in wordpress ??
    Thank you for all your response and your help @hsteigstra !

    Plugin Support devnihil

    (@devnihil)

    @thedesignerfr Based on the information you provided, we expect this to be a bug. We’re actively using the bug tracking on our GitHub repository so your best next step would be to create a new issue for our developers at https://github.com/Yoast/wordpress-seo/issues/new. You will need an account to create a new issue. If this is your first bug report, please check out: https://kb.yoast.com/kb/how-to-write-a-good-bug-report/.

    Hi @thedesignerfr

    We’re closing this thread because we haven’t heard back from you in a while. We suggest utilizing our GitHub repository so if you are still having issues with Yoast SEO 14.1, please submit a bug report here: https://github.com/Yoast/wordpress-seo/issues/new.

Viewing 10 replies - 1 through 10 (of 10 total)
  • The topic ‘500 error’ is closed to new replies.