500 Error

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  • Plugin Support Smash Balloon Louis

    (@smashballoonlouis)

    Hi @susanta1991,

    Thank you for contacting us! This may be related to using the “slim” version of the jQuery library instead of the standard version on your site. Please test using the standard jQuery library instead. You may be able to do this by changing themes, checking settings on your site, or reaching out to the author or your theme or your web host. This article also provides information about changing your jQuery version.

    If you still cannot complete this process after those steps, please send us a support request here and we will investigate further.

    Best regards,
    Louis

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