500 Error

  • Resolved jochumr

    (@jochumr)


    7 years, 9 months ago

    Do not install. Took my site and my entire Multisite network down and could not retrieve anything even after deleting the plugin via FTP.

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi Jochumr,

    I hope you are well today and I’m sorry for the issue.

    Can be conflict, if your site have error log enabled, can you please submit the error.log file here so I can take a look ??

    Thanks!

    Best regards,
    Hoang

    As Hoang said, I am very sorry to hear you encountered and issue while installing Defender. If you would be willing to work with us to figure out what caused the problem please follow up with more information about your setup. We are constantly looking for ways to improve Defender and we are unable to replicate this issue. We look forward to your reply.

    Thank you again for being one of the first to adapt Defender. We are going to close this ticket because we did not receive follow-up information for replicating the issue. We hope you are enjoying the added protection Defender provides. If this issue was not resolved, please provide the log and any other information you think will be helpful and we will reopen this ticket. Cheers!

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘500 Error’ is closed to new replies.