500 error after register

  • Resolved canvasbd

    (@canvasbd)


    3 years, 3 months ago

    I wanted to try this plugin in my recent projects. Unfortunately found crazy behaviour. When I register at https://shift8cdn.com it’s redirected to my email verification page with error code 500. I tried to resend the verification code and still the same issue!
    How could I trust when having issues in the first steps? Would you please check the issue?

    Thanks

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  • Plugin Author shift8

    (@shift8)

    Apologies about this. This is connected to a 3rd party mail delivery service that was not functioning and we were not handling the exception correctly.

    There may be email delivery issues with the activation email insofar as it might end up in your spam folder.

    We are revamping the account verification process to leverage SMS activation and catpcha verification as it has been taken advantage with abuse from automated bots and whatnot.

    Either way try regenerating the registration link or if you are having problems please let me know and I can delete your account so that you can re-create it from scratch.

    Thank you for letting us know! Again it should be working now (but check your spam)

Viewing 1 replies (of 1 total)
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