500 Error loggin in Backend

  • Resolved DominicLindner

    (@dominiclindner)


    9 years, 8 months ago

    Dear forum,

    my name is Dominic from germany and I have a huge problem with 500 errors since yesterday night.

    Whenever i try to login into my wordpress backend, i hit the 500 Internal Server Error.

    Infos you could need:

    – latest wordpress update running on my server
    – Theme: Impreza
    – Web: https://www.faszination-hamburg.com
    – Error Message:
    Internal Server Error

    The server encountered an internal error or misconfiguration and was unable to complete your request.

    Please contact the server administrator, [no address given] and inform them of the time the error occurred, and anything you might have done that may have caused the error.

    More information about this error may be available in the server error log.

    Apache Server at https://www.faszination-hamburg.com Port 443

    ——————————-

    I already contacted my webhost ( alfahosting / germany ) and tried to fix the problem. My webhost told me to contact wordpress due to this problem. Anyways, my webhost said, that i am not the only one who suffer from this errors.

    Since yesterday I tried every single solution mentioned in the world wide web.
    – Change the htaccess
    – Change the php.ini file
    – Deactivated every plugin
    – Installed the new version / update of my theme Impreza

    …and much more solutions. Nothing worked for me.

    Do you have different solutions or do you know something about my problems ?

    I am happy about every solution you can give me to get my system running.

    Kind regards,
    Dominic Lindner

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  • Thread Starter DominicLindner

    (@dominiclindner)

    Additional Information:

    First, my webhost deactivated the Plugin “SEO Premium Plugin” by rename the folder. After, I could log into my backend, but I was not able to reach wp-admin/update-core.php to update my plugins / themes.

    After, I decided to upload the latest version of Impreza. It totally crashed by website that i had to pull back my backups.

    When the backup finished, I tried to rename the “SEO Premium Plugin” again to deactivate it. Now, it does not work. I cant even log into my Backend.

    Moderator t-p

    (@t-p)

    I decided to upload the latest version of Impreza. It totally crashed by website

    – Your currently used “Impreza” theme is not one of the supported themes from https://www.ads-software.com/themes/:
    https://www.ads-software.com/themes/search/Impreza/

    – Please contact the developer directly for support with your question. You’ll be more likely to find a good answer from them, for they have the access to its code. Forum volunteers are not given access to commercial products, so they would not know why your commercial theme or plugin is not working properly. The vendors are responsible for supporting their commercial product. These forums are for free themes available in the WordPress theme directory at www.ads-software.com/themes/. See https://codex.www.ads-software.com/Forum_Welcome#Commercial_Products

Viewing 2 replies - 1 through 2 (of 2 total)
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