500 error / no thank you page displaying after submit

  • Resolved enigmaverse

    (@enigmaverse)


    7 years, 9 months ago

    Getting the following error message on all my forms:
    Updated to most recent wordpress and Mailchimp for wordpress plugin.

    /upgrade_flo/wp-admin/admin-ajax.php?mc4wp-form Failed to load resource: the server responded with a status of 500 (Internal Server Error)
    (anonymous) @ VM727:1
    r @ ajax-forms.min.js?ver=3.1:1
    t @ ajax-forms.min.js?ver=3.1:1
    n @ ajax-forms.min.js?ver=3.1:1
    (anonymous) @ ajax-forms.min.js?ver=3.1:1
    a.emitEvent @ forms-api.js:1377
    (anonymous) @ forms-api.js:1034
    (anonymous) @ forms-api.js:106
    a @ forms-api.js:755
    (anonymous) @ forms-api.js:799

    Any deas on how to resolve?
    Odd thing is, the forms appear to be submitting, just not redirecting to the thank you pages.

Viewing 1 replies (of 1 total)
  • Plugin Contributor Lap

    (@lapzor)

    Hi,

    A 500 error is a general php error. Please check your apache/php log to find the detailed error message.

    However, this error is not coming from our free MailChimp for WP plugin as only the Premium add-on supports AJAX submission. The script ajax-forms.min.js is trying to capture our form submit and is apparently failing at that. This might be a plugin you installed or ajax-forms.min.js is build into your theme. If you have a paid theme I advice to contact them for support.

    Hope that helps,

Viewing 1 replies (of 1 total)
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