• Resolved Sanjay

    (@sanjaysarraf)


    Hello,

    Getting 500 error when activating woocommerce plugin with Media Cloud. When i deactivate the woocommerce website loading fine but as i activate woocommerce and media cloud plugin together its throw 500 error.

    Wordpress 4.9.6
    Php 7.2
    Google cloud storage
    woocommerce 3.4.1

    Thanks!

    • This topic was modified 6 years, 6 months ago by Sanjay.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter Sanjay

    (@sanjaysarraf)

    Here are the error logs i found now:

    [29-May-2018 17:43:00 America/Chicago] PHP Fatal error: Uncaught Error: Call to undefined function ILAB\MediaCloud\Utilities\wp_get_current_user() in /home/xxxxx/public_html/assets/plugins/ilab-media-tools/classes/Utilities/Prefixer.php:124
    Stack trace:
    #0 /home/xxxxx/public_html/assets/plugins/ilab-media-tools/classes/Utilities/Prefixer.php(163): ILAB\MediaCloud\Utilities\Prefixer->parsePrefix(‘@{versioning}’, NULL)
    #1 /home/xxxxx/public_html/assets/plugins/ilab-media-tools/classes/Cloud/Storage/StorageSettings.php(122): ILAB\MediaCloud\Utilities\Prefixer::Parse(‘@{versioning}’, NULL)
    #2 /home/xxxxx/public_html/assets/plugins/ilab-media-tools/classes/Tools/Storage/StorageTool.php(371): ILAB\MediaCloud\Cloud\Storage\StorageSettings::prefix(NULL)
    #3 /home/xxxxx/public_html/wp-includes/class-wp-hook.php(286): ILAB\MediaCloud\Tools\Storage\StorageTool->getUploadDir(Array)
    #4 /home/xxxxx/public_html/wp-includes/plugin.php(203): WP_Hook->apply_filters(Array, Array)
    #5 /home/xxxxx/public_html/wp-includes/functions.php(1888): apply_filters(‘upload_di in /home/xxxxx/public_html/assets/plugins/ilab-media-tools/classes/Utilities/Prefixer.php on line 124

    Thread Starter Sanjay

    (@sanjaysarraf)

    Hello, i have also posted this same issue in WooCommerce support forum and they replied promptly. See this thread and please let me know how to relove it?

    Thanks

    Plugin Author interfacelab

    (@interfacelab)

    Fixed in the 2.1.6

Viewing 3 replies - 1 through 3 (of 3 total)
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