500 Error! WP Site crashes with PHP Fatal Error
-
@jessepearson
I have created this topic before.
https://www.ads-software.com/support/topic/500-error-wp-site-crashes-with-php-fatal-error/
The error that i receive multiple times on my debug log is as follows:
2018-06-05T16:43:28+00:00 CRITICAL Class ‘WC_Braintree’ not found2018-06-05T16:43:29+00:00 CRITICAL Class ‘WC_Braintree’ not found
2018-06-05T16:43:30+00:00 CRITICAL Class ‘WC_Braintree’ not found
2018-06-05T16:43:43+00:00 CRITICAL Class ‘WC_Braintree’ not found
2018-06-05T16:44:11+00:00 CRITICAL Class ‘WC_Braintree’ not found
2018-06-05T16:44:17+00:00 CRITICAL Class ‘WC_Braintree’ not found
2018-06-05T16:44:29+00:00 CRITICAL Class ‘WC_Braintree’ not foundThis crash suddenly occurs while just surfing through the site. I wasn’t even on the payment page when the site crashed. The website goes down without me knowing and once down, I have to access the FTP to rename the plugin folder for the site to work again. I then go to the Plugins page and reactivate the Braintree Plugin.
I renamed the PLUGIN FOLDER ‘/plugins/woocommerce-gateway-paypal-powered-by-braintree’ and the site started working again.
There is a fatal conflict in the plugin.
The page I need help with: [log in to see the link]
-
This crash also occurs when updating other plugins. For example, if I update WooCommerce, the complete site crashes until I manually go to the FTP and rename Braintree plugin folder.
@dodgehat I took a look at your debug.log and it appears that there are a lot of notices in there, and it’s only logs from today, not from any previous days. It looks like there may be an outdated plugin, or a plugin using outdated methods/functions. Can you confirm that everything is up to date?
Can you also go to WooCommerce > Status and copy/paste the System Status Report for us?
Sure here you go..
The only Fatal Errors is received are as follows:
018-06-05T16:43:29+00:00 CRITICAL Class ‘WC_Braintree’ not found
The rest are all Php notices.### WordPress Environment ### Home URL: https://caisafety.com Site URL: https://caisafety.com WC Version: 3.4.2 Log Directory Writable: ? WP Version: 4.9.6 WP Multisite: – WP Memory Limit: 512 MB WP Debug Mode: – WP Cron: ? Language: en_US External object cache: – ### Server Environment ### Server Info: Apache/2.4.10 (Debian) PHP Version: 5.6.33-0+deb8u1 - We recommend using PHP version 7.2 or above for greater performance and security. How to update your PHP version PHP Post Max Size: 64 MB PHP Time Limit: 30 PHP Max Input Vars: 1000 cURL Version: 7.38.0 OpenSSL/1.0.1t SUHOSIN Installed: – MySQL Version: ? 5.5.60-0+deb8u1-log - We recommend a minimum MySQL version of 5.6. See: WordPress requirements Max Upload Size: 64 MB Default Timezone is UTC: ? fsockopen/cURL: ? SoapClient: ? DOMDocument: ? GZip: ? Multibyte String: ? Remote Post: ? Remote Get: ? ### Database ### WC Database Version: 3.4.2 WC Database Prefix: wpsite_ Total Database Size: 220.33MB Database Data Size: 184.85MB Database Index Size: 35.48MB wpsite_woocommerce_sessions: Data: 5.02MB + Index: 0.02MB wpsite_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB wpsite_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB wpsite_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.05MB wpsite_woocommerce_order_items: Data: 0.05MB + Index: 0.02MB wpsite_woocommerce_order_itemmeta: Data: 0.17MB + Index: 0.19MB wpsite_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB wpsite_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.05MB wpsite_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB wpsite_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.05MB wpsite_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB wpsite_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB wpsite_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB wpsite_woocommerce_log: Data: 0.02MB + Index: 0.02MB a_rigidrail: Data: 0.02MB + Index: 0.00MB a_srl1234: Data: 0.02MB + Index: 0.00MB a_trollrr1234: Data: 0.02MB + Index: 0.00MB ba_glideloc: Data: 0.02MB + Index: 0.00MB ba_lan12: Data: 0.02MB + Index: 0.00MB b_lan12: Data: 0.02MB + Index: 0.00MB b_latchways: Data: 0.02MB + Index: 0.00MB b_rope12: Data: 0.02MB + Index: 0.00MB b_srl12: Data: 0.02MB + Index: 0.00MB cai_changelog: Data: 0.02MB + Index: 0.00MB cert: Data: 0.05MB + Index: 0.00MB cert_admin: Data: 0.02MB + Index: 0.00MB cert_cable: Data: 0.08MB + Index: 0.00MB cert_cable2: Data: 0.06MB + Index: 0.00MB cert_cable3: Data: 0.06MB + Index: 0.00MB cert_climb: Data: 0.02MB + Index: 0.00MB cert_evo: Data: 0.19MB + Index: 0.00MB cert_evo2: Data: 0.06MB + Index: 0.00MB cert_evo3: Data: 0.06MB + Index: 0.00MB cert_evo4: Data: 0.05MB + Index: 0.00MB cert_lad: Data: 0.02MB + Index: 0.00MB cert_mobi: Data: 0.02MB + Index: 0.00MB cert_pulltest: Data: 0.02MB + Index: 0.00MB cert_roofsaf: Data: 0.06MB + Index: 0.00MB cert_roofsaf2: Data: 0.02MB + Index: 0.00MB cert_roofsaf3: Data: 0.02MB + Index: 0.00MB cert_roofsaf4: Data: 0.02MB + Index: 0.00MB cert_roofsafspa: Data: 0.02MB + Index: 0.00MB cert_roofsafspa2: Data: 0.02MB + Index: 0.00MB cert_roofsafspa3: Data: 0.02MB + Index: 0.00MB cert_roofsafspa4: Data: 0.02MB + Index: 0.00MB cert_roofsafspa5: Data: 0.02MB + Index: 0.00MB cert_rr: Data: 0.16MB + Index: 0.00MB cert_rr0: Data: 0.05MB + Index: 0.00MB cert_rr23: Data: 0.06MB + Index: 0.00MB cert_rr24: Data: 0.06MB + Index: 0.00MB cert_rr25: Data: 0.02MB + Index: 0.00MB cert_rr27: Data: 0.02MB + Index: 0.00MB cert_rr3: Data: 0.23MB + Index: 0.00MB cert_rr4: Data: 0.22MB + Index: 0.00MB cert_rr5: Data: 0.11MB + Index: 0.00MB cert_rr7: Data: 0.08MB + Index: 0.00MB cert_save_cable: Data: 0.06MB + Index: 0.00MB cert_save_climb: Data: 0.02MB + Index: 0.00MB cert_save_evo: Data: 0.08MB + Index: 0.00MB cert_save_field: Data: 0.05MB + Index: 0.00MB cert_save_field2: Data: 0.06MB + Index: 0.00MB cert_save_field3: Data: 0.05MB + Index: 0.00MB cert_save_harn: Data: 0.05MB + Index: 0.00MB cert_save_lad: Data: 0.02MB + Index: 0.00MB cert_save_lan: Data: 0.02MB + Index: 0.00MB cert_save_mobi: Data: 0.09MB + Index: 0.00MB cert_save_roll: Data: 0.02MB + Index: 0.00MB cert_save_roofsaf: Data: 0.02MB + Index: 0.00MB cert_save_roofsafspa: Data: 0.02MB + Index: 0.00MB cert_save_rr: Data: 0.17MB + Index: 0.00MB cert_save_rr2: Data: 0.05MB + Index: 0.00MB cert_save_sayf: Data: 0.08MB + Index: 0.00MB cert_save_spa: Data: 0.02MB + Index: 0.00MB cert_save_spacai: Data: 0.02MB + Index: 0.00MB cert_save_swarm: Data: 0.02MB + Index: 0.00MB cert_save_tele: Data: 0.02MB + Index: 0.00MB cert_save_xenon: Data: 0.05MB + Index: 0.00MB cert_sayf: Data: 0.14MB + Index: 0.00MB cert_sayf2: Data: 0.06MB + Index: 0.00MB cert_sayf3: Data: 0.09MB + Index: 0.00MB cert_sayf4: Data: 0.08MB + Index: 0.00MB cert_spa: Data: 0.06MB + Index: 0.00MB cert_spa2: Data: 0.05MB + Index: 0.00MB cert_spa3: Data: 0.05MB + Index: 0.00MB cert_spa4: Data: 0.02MB + Index: 0.00MB cert_spacai: Data: 0.02MB + Index: 0.00MB cert_spacai2: Data: 0.02MB + Index: 0.00MB cert_spacai3: Data: 0.02MB + Index: 0.00MB cert_spacai4: Data: 0.02MB + Index: 0.00MB cert_spacai5: Data: 0.02MB + Index: 0.00MB cert_swarm: Data: 0.02MB + Index: 0.00MB cert_swarm2: Data: 0.02MB + Index: 0.00MB cert_swarm3: Data: 0.02MB + Index: 0.00MB cert_swarm4: Data: 0.02MB + Index: 0.00MB cert_tele: Data: 0.02MB + Index: 0.00MB cert_tele2: Data: 0.02MB + Index: 0.00MB cert_tele3: Data: 0.02MB + Index: 0.00MB cert_tele4: Data: 0.02MB + Index: 0.00MB cert_tele5: Data: 0.02MB + Index: 0.00MB cert_tele6: Data: 0.02MB + Index: 0.00MB cert_xenon: Data: 0.05MB + Index: 0.00MB cert_xenon2: Data: 0.02MB + Index: 0.00MB cert_xenon3: Data: 0.02MB + Index: 0.00MB cert_xenon4: Data: 0.02MB + Index: 0.00MB cert_xenon5: Data: 0.02MB + Index: 0.00MB general_list: Data: 0.02MB + Index: 0.00MB haz2_save: Data: 0.16MB + Index: 0.00MB hazaccess: Data: 0.02MB + Index: 0.00MB hazaccess2: Data: 0.02MB + Index: 0.00MB hazard_save: Data: 0.02MB + Index: 0.00MB haz_img: Data: 0.02MB + Index: 0.00MB haz_ss_save: Data: 0.02MB + Index: 0.00MB leads: Data: 0.07MB + Index: 0.00MB messages: Data: 0.00MB + Index: 0.00MB pec_admin_user_cals: Data: 0.02MB + Index: 0.00MB pec_calendars: Data: 0.02MB + Index: 0.02MB pec_default_reminders: Data: 0.02MB + Index: 0.03MB pec_events: Data: 0.02MB + Index: 0.09MB pec_event_calendar_settings: Data: 0.02MB + Index: 0.02MB pec_guests: Data: 0.02MB + Index: 0.03MB pec_mobile_calendar_settings: Data: 0.02MB + Index: 0.02MB pec_organizers: Data: 0.02MB + Index: 0.00MB pec_reminders: Data: 0.02MB + Index: 0.02MB pec_settings: Data: 0.02MB + Index: 0.03MB pec_shared_calendars: Data: 0.02MB + Index: 0.02MB pec_users: Data: 0.02MB + Index: 0.08MB pec_user_permissions: Data: 0.02MB + Index: 0.00MB pec_user_share_free_busy: Data: 0.02MB + Index: 0.03MB pec_venues: Data: 0.02MB + Index: 0.00MB quickbooks_config: Data: 0.02MB + Index: 0.00MB quickbooks_log: Data: 1.52MB + Index: 0.42MB quickbooks_oauth: Data: 0.02MB + Index: 0.00MB quickbooks_queue: Data: 0.02MB + Index: 0.06MB quickbooks_recur: Data: 0.02MB + Index: 0.03MB quickbooks_ticket: Data: 0.06MB + Index: 0.02MB quickbooks_user: Data: 0.02MB + Index: 0.00MB quote: Data: 0.02MB + Index: 0.00MB resize_images: Data: 0.02MB + Index: 0.00MB store: Data: 1.52MB + Index: 0.00MB tableName: Data: 0.02MB + Index: 0.00MB tbl_users: Data: 0.00MB + Index: 0.00MB testimg: Data: 0.02MB + Index: 0.00MB testing: Data: 0.02MB + Index: 0.00MB toc_save: Data: 0.14MB + Index: 0.00MB totalMilesDB: Data: 0.02MB + Index: 0.00MB webmail: Data: 0.02MB + Index: 0.00MB webmail_feedback: Data: 0.02MB + Index: 0.00MB webmail_newsletter: Data: 0.02MB + Index: 0.00MB webmail_optout: Data: 0.02MB + Index: 0.00MB webmail_safety: Data: 0.19MB + Index: 0.00MB webmail_safety_2017: Data: 0.06MB + Index: 0.00MB weborder_2018: Data: 0.02MB + Index: 0.00MB wp2017_commentmeta: Data: 0.02MB + Index: 0.03MB wp2017_comments: Data: 0.02MB + Index: 0.08MB wp2017_links: Data: 0.02MB + Index: 0.02MB wp2017_options: Data: 1.52MB + Index: 0.02MB wp2017_postmeta: Data: 0.02MB + Index: 0.03MB wp2017_posts: Data: 0.02MB + Index: 0.06MB wp2017_termmeta: Data: 0.02MB + Index: 0.03MB wp2017_terms: Data: 0.02MB + Index: 0.03MB wp2017_term_relationships: Data: 0.02MB + Index: 0.02MB wp2017_term_taxonomy: Data: 0.02MB + Index: 0.03MB wp2017_usermeta: Data: 0.02MB + Index: 0.03MB wp2017_users: Data: 0.02MB + Index: 0.05MB wpportal_admin_user_message: Data: 0.02MB + Index: 0.00MB wpportal_admin_user_message_settings: Data: 0.02MB + Index: 0.00MB wpportal_commentmeta: Data: 0.02MB + Index: 0.03MB wpportal_comments: Data: 0.02MB + Index: 0.08MB wpportal_cpabc_appointments: Data: 0.02MB + Index: 0.00MB wpportal_cpabc_appointments_discount_codes: Data: 0.02MB + Index: 0.00MB wpportal_cpabc_appointment_calendars: Data: 0.02MB + Index: 0.00MB wpportal_cpabc_appointment_calendars_data: Data: 0.02MB + Index: 0.00MB wpportal_fep_messages: Data: 0.02MB + Index: 0.00MB wpportal_fep_meta: Data: 0.02MB + Index: 0.00MB wpportal_gglcptch_whitelist: Data: 0.02MB + Index: 0.02MB wpportal_links: Data: 0.02MB + Index: 0.02MB wpportal_options: Data: 1.48MB + Index: 0.05MB wpportal_postmeta: Data: 0.39MB + Index: 0.25MB wpportal_posts: Data: 4.52MB + Index: 0.25MB wpportal_spidercalendar_calendar: Data: 0.00MB + Index: 0.00MB wpportal_spidercalendar_event: Data: 0.00MB + Index: 0.00MB wpportal_spidercalendar_event_category: Data: 0.00MB + Index: 0.00MB wpportal_spidercalendar_theme: Data: 0.00MB + Index: 0.00MB wpportal_spidercalendar_widget_theme: Data: 0.00MB + Index: 0.00MB wpportal_termmeta: Data: 0.02MB + Index: 0.03MB wpportal_terms: Data: 0.02MB + Index: 0.03MB wpportal_term_relationships: Data: 0.02MB + Index: 0.02MB wpportal_term_taxonomy: Data: 0.02MB + Index: 0.03MB wpportal_usermeta: Data: 0.34MB + Index: 0.30MB wpportal_users: Data: 0.05MB + Index: 0.05MB wpportal_wfBadLeechers: Data: 0.02MB + Index: 0.00MB wpportal_wfBlockedCommentLog: Data: 0.02MB + Index: 0.00MB wpportal_wfBlockedIPLog: Data: 0.02MB + Index: 0.00MB wpportal_wfBlocks: Data: 0.02MB + Index: 0.02MB wpportal_wfBlocks7: Data: 0.02MB + Index: 0.05MB wpportal_wfBlocksAdv: Data: 0.02MB + Index: 0.00MB wpportal_wfConfig: Data: 0.41MB + Index: 0.00MB wpportal_wfCrawlers: Data: 0.02MB + Index: 0.00MB wpportal_wfFileChanges: Data: 0.02MB + Index: 0.00MB wpportal_wfFileMods: Data: 1.52MB + Index: 0.00MB wpportal_wfHits: Data: 1.02MB + Index: 0.08MB wpportal_wfHoover: Data: 0.02MB + Index: 0.02MB wpportal_wfIssues: Data: 0.02MB + Index: 0.06MB wpportal_wfKnownFileList: Data: 0.38MB + Index: 0.00MB wpportal_wfLeechers: Data: 0.02MB + Index: 0.00MB wpportal_wfLiveTrafficHuman: Data: 0.02MB + Index: 0.02MB wpportal_wfLockedOut: Data: 0.02MB + Index: 0.00MB wpportal_wfLocs: Data: 0.02MB + Index: 0.00MB wpportal_wfLogins: Data: 0.11MB + Index: 0.03MB wpportal_wfNet404s: Data: 0.02MB + Index: 0.02MB wpportal_wfNotifications: Data: 0.02MB + Index: 0.00MB wpportal_wfPendingIssues: Data: 0.02MB + Index: 0.06MB wpportal_wfReverseCache: Data: 0.02MB + Index: 0.00MB wpportal_wfScanners: Data: 0.02MB + Index: 0.00MB wpportal_wfSNIPCache: Data: 0.02MB + Index: 0.05MB wpportal_wfStatus: Data: 0.14MB + Index: 0.11MB wpportal_wfThrottleLog: Data: 0.05MB + Index: 0.02MB wpportal_wfVulnScanners: Data: 0.02MB + Index: 0.00MB wpportal_wpc_client_categories: Data: 0.02MB + Index: 0.00MB wpportal_wpc_client_chains: Data: 0.02MB + Index: 0.00MB wpportal_wpc_client_clients_page: Data: 0.02MB + Index: 0.00MB wpportal_wpc_client_comments: Data: 0.08MB + Index: 0.00MB wpportal_wpc_client_files: Data: 0.11MB + Index: 0.00MB wpportal_wpc_client_files_download_log: Data: 0.05MB + Index: 0.00MB wpportal_wpc_client_file_categories: Data: 0.02MB + Index: 0.00MB wpportal_wpc_client_groups: Data: 0.02MB + Index: 0.00MB wpportal_wpc_client_group_clients: Data: 0.02MB + Index: 0.00MB wpportal_wpc_client_invoicing_items: Data: 0.02MB + Index: 0.00MB wpportal_wpc_client_login_logs: Data: 0.02MB + Index: 0.00MB wpportal_wpc_client_login_redirects: Data: 0.02MB + Index: 0.00MB wpportal_wpc_client_messages: Data: 0.08MB + Index: 0.00MB wpportal_wpc_client_objects_assigns: Data: 0.08MB + Index: 0.14MB wpportal_wpc_client_payments: Data: 0.02MB + Index: 0.00MB wpportal_wpc_client_portal_page_categories: Data: 0.02MB + Index: 0.00MB wpportal_wpsc_also_bought: Data: 0.00MB + Index: 0.00MB wpportal_wpsc_cart_contents: Data: 0.00MB + Index: 0.00MB wpportal_wpsc_cart_item_meta: Data: 0.00MB + Index: 0.00MB wpportal_wpsc_checkout_forms: Data: 0.00MB + Index: 0.01MB wpportal_wpsc_claimed_stock: Data: 0.00MB + Index: 0.00MB wpportal_wpsc_coupon_codes: Data: 0.00MB + Index: 0.00MB wpportal_wpsc_currency_list: Data: 0.02MB + Index: 0.01MB wpportal_wpsc_download_status: Data: 0.00MB + Index: 0.00MB wpportal_wpsc_meta: Data: 0.00MB + Index: 0.01MB wpportal_wpsc_product_rating: Data: 0.00MB + Index: 0.00MB wpportal_wpsc_purchase_logs: Data: 0.00MB + Index: 0.00MB wpportal_wpsc_purchase_meta: Data: 0.00MB + Index: 0.00MB wpportal_wpsc_region_tax: Data: 0.00MB + Index: 0.00MB wpportal_wpsc_submited_form_data: Data: 0.00MB + Index: 0.00MB wpportal_wpsc_visitors: Data: 0.00MB + Index: 0.01MB wpportal_wpsc_visitor_meta: Data: 0.00MB + Index: 0.02MB wpsite_ahm_download_stats: Data: 0.02MB + Index: 0.00MB wpsite_ahm_emails: Data: 0.02MB + Index: 0.00MB wpsite_cfs_sessions: Data: 0.02MB + Index: 0.00MB wpsite_cfs_values: Data: 0.08MB + Index: 0.03MB wpsite_commentmeta: Data: 0.02MB + Index: 0.03MB wpsite_comments: Data: 0.09MB + Index: 0.09MB wpsite_datalist: Data: 0.00MB + Index: 0.00MB wpsite_failed_jobs: Data: 0.02MB + Index: 0.00MB wpsite_formmaker: Data: 0.08MB + Index: 0.00MB wpsite_formmaker_backup: Data: 0.02MB + Index: 0.00MB wpsite_formmaker_blocked: Data: 0.02MB + Index: 0.00MB wpsite_formmaker_query: Data: 0.02MB + Index: 0.00MB wpsite_formmaker_sessions: Data: 0.02MB + Index: 0.00MB wpsite_formmaker_submits: Data: 0.02MB + Index: 0.00MB wpsite_formmaker_themes: Data: 1.52MB + Index: 0.00MB wpsite_formmaker_views: Data: 0.02MB + Index: 0.00MB wpsite_layerslider: Data: 0.16MB + Index: 0.00MB wpsite_links: Data: 0.02MB + Index: 0.02MB wpsite_mailchimp_carts: Data: 0.02MB + Index: 0.00MB wpsite_masterslider_options: Data: 0.08MB + Index: 0.02MB wpsite_masterslider_sliders: Data: 0.02MB + Index: 0.02MB wpsite_nextend2_image_storage: Data: 0.08MB + Index: 0.02MB wpsite_nextend2_section_storage: Data: 4.13MB + Index: 0.03MB wpsite_nextend2_smartslider3_generators: Data: 0.02MB + Index: 0.00MB wpsite_nextend2_smartslider3_sliders: Data: 1.45MB + Index: 0.00MB wpsite_nextend2_smartslider3_sliders_xref: Data: 0.02MB + Index: 0.00MB wpsite_nextend2_smartslider3_slides: Data: 5.48MB + Index: 0.00MB wpsite_options: Data: 4.38MB + Index: 0.28MB wpsite_postmeta: Data: 18.48MB + Index: 10.78MB wpsite_posts: Data: 69.38MB + Index: 1.08MB wpsite_queue: Data: 0.02MB + Index: 0.00MB wpsite_revslider_css: Data: 0.13MB + Index: 0.00MB wpsite_revslider_layer_animations: Data: 0.02MB + Index: 0.00MB wpsite_revslider_navigations: Data: 0.02MB + Index: 0.00MB wpsite_revslider_sliders: Data: 0.02MB + Index: 0.00MB wpsite_revslider_slides: Data: 0.02MB + Index: 0.00MB wpsite_revslider_static_slides: Data: 0.02MB + Index: 0.00MB wpsite_termmeta: Data: 0.08MB + Index: 0.11MB wpsite_terms: Data: 0.08MB + Index: 0.09MB wpsite_term_relationships: Data: 0.39MB + Index: 0.22MB wpsite_term_taxonomy: Data: 0.09MB + Index: 0.11MB wpsite_ufbl_entries: Data: 0.02MB + Index: 0.00MB wpsite_ufbl_forms: Data: 0.02MB + Index: 0.00MB wpsite_usermeta: Data: 0.11MB + Index: 0.09MB wpsite_users: Data: 0.02MB + Index: 0.05MB wpsite_vfbp_fields: Data: 0.06MB + Index: 0.00MB wpsite_vfbp_formmeta: Data: 0.05MB + Index: 0.00MB wpsite_vfbp_forms: Data: 0.02MB + Index: 0.00MB wpsite_warehouse: Data: 0.02MB + Index: 0.00MB wpsite_wc_download_log: Data: 0.02MB + Index: 0.03MB wpsite_wc_gpf_render_cache: Data: 0.02MB + Index: 0.02MB wpsite_wc_webhooks: Data: 0.02MB + Index: 0.02MB wpsite_wfBadLeechers: Data: 0.02MB + Index: 0.00MB wpsite_wfBlockedCommentLog: Data: 0.02MB + Index: 0.00MB wpsite_wfBlockedIPLog: Data: 0.02MB + Index: 0.00MB wpsite_wfBlocks: Data: 0.02MB + Index: 0.02MB wpsite_wfBlocks7: Data: 0.02MB + Index: 0.05MB wpsite_wfBlocksAdv: Data: 0.02MB + Index: 0.00MB wpsite_wfConfig: Data: 1.39MB + Index: 0.00MB wpsite_wfCrawlers: Data: 0.02MB + Index: 0.00MB wpsite_wfFileChanges: Data: 0.02MB + Index: 0.00MB wpsite_wfFileMods: Data: 3.52MB + Index: 0.00MB wpsite_wfHits: Data: 1.02MB + Index: 1.16MB wpsite_wfHoover: Data: 0.02MB + Index: 0.02MB wpsite_wfIssues: Data: 0.02MB + Index: 0.06MB wpsite_wfKnownFileList: Data: 1.52MB + Index: 0.00MB wpsite_wfLeechers: Data: 0.16MB + Index: 0.00MB wpsite_wfLiveTrafficHuman: Data: 0.02MB + Index: 0.02MB wpsite_wfLockedOut: Data: 0.02MB + Index: 0.00MB wpsite_wfLocs: Data: 0.02MB + Index: 0.00MB wpsite_wfLogins: Data: 0.11MB + Index: 0.03MB wpsite_wfNet404s: Data: 0.02MB + Index: 0.02MB wpsite_wfNotifications: Data: 0.05MB + Index: 0.00MB wpsite_wfPendingIssues: Data: 0.02MB + Index: 0.06MB wpsite_wfReverseCache: Data: 0.02MB + Index: 0.00MB wpsite_wfScanners: Data: 0.11MB + Index: 0.00MB wpsite_wfSNIPCache: Data: 0.02MB + Index: 0.05MB wpsite_wfStatus: Data: 0.13MB + Index: 0.11MB wpsite_wfThrottleLog: Data: 0.02MB + Index: 0.02MB wpsite_wfVulnScanners: Data: 0.02MB + Index: 0.00MB wpsite_woocommerce_bundled_itemmeta: Data: 0.02MB + Index: 0.03MB wpsite_woocommerce_bundled_items: Data: 0.02MB + Index: 0.03MB wpsite_woocommerce_gpf_google_taxonomy: Data: 2.02MB + Index: 0.00MB wpsite_woopricesim_fields: Data: 0.06MB + Index: 0.00MB wpsite_woopricesim_regex: Data: 0.02MB + Index: 0.00MB wpsite_woopricesim_settings: Data: 0.02MB + Index: 0.00MB wpsite_woopricesim_simulations: Data: 0.06MB + Index: 0.00MB wpsite_woopricesim_simulators: Data: 0.02MB + Index: 0.00MB wpsite_wpmm_subscribers: Data: 0.02MB + Index: 0.00MB wpsite_yoast_seo_links: Data: 0.19MB + Index: 0.06MB wpsite_yoast_seo_meta: Data: 0.22MB + Index: 0.00MB wpstore_ahm_download_stats: Data: 0.02MB + Index: 0.00MB wpstore_ahm_emails: Data: 0.02MB + Index: 0.00MB wpstore_cfs_sessions: Data: 0.02MB + Index: 0.00MB wpstore_cfs_values: Data: 0.14MB + Index: 0.11MB wpstore_commentmeta: Data: 0.02MB + Index: 0.03MB wpstore_comments: Data: 0.28MB + Index: 0.38MB wpstore_contactformmaker: Data: 0.20MB + Index: 0.00MB wpstore_contactformmaker_blocked: Data: 0.02MB + Index: 0.00MB wpstore_contactformmaker_submits: Data: 0.02MB + Index: 0.00MB wpstore_contactformmaker_themes: Data: 1.52MB + Index: 0.00MB wpstore_contactformmaker_views: Data: 0.02MB + Index: 0.00MB wpstore_datalist: Data: 0.00MB + Index: 0.00MB wpstore_ewwwio_images: Data: 0.02MB + Index: 0.02MB wpstore_formmaker: Data: 0.09MB + Index: 0.00MB wpstore_formmaker_backup: Data: 0.08MB + Index: 0.00MB wpstore_formmaker_blocked: Data: 0.02MB + Index: 0.00MB wpstore_formmaker_display_options: Data: 0.02MB + Index: 0.02MB wpstore_formmaker_query: Data: 0.02MB + Index: 0.00MB wpstore_formmaker_sessions: Data: 0.02MB + Index: 0.00MB wpstore_formmaker_submits: Data: 0.02MB + Index: 0.00MB wpstore_formmaker_themes: Data: 1.52MB + Index: 0.00MB wpstore_formmaker_views: Data: 0.02MB + Index: 0.00MB wpstore_gCF: Data: 0.02MB + Index: 0.00MB wpstore_install_meta: Data: 0.00MB + Index: 0.00MB wpstore_links: Data: 0.02MB + Index: 0.02MB wpstore_linksync_laidKey: Data: 0.02MB + Index: 0.00MB wpstore_linksync_log: Data: 0.02MB + Index: 0.00MB wpstore_options: Data: 2.41MB + Index: 0.27MB wpstore_postmeta: Data: 8.52MB + Index: 9.00MB wpstore_posts: Data: 3.52MB + Index: 0.53MB wpstore_termmeta: Data: 0.08MB + Index: 0.06MB wpstore_terms: Data: 0.06MB + Index: 0.03MB wpstore_term_relationships: Data: 0.13MB + Index: 0.09MB wpstore_term_taxonomy: Data: 0.08MB + Index: 0.06MB wpstore_usermeta: Data: 0.22MB + Index: 0.20MB wpstore_users: Data: 0.02MB + Index: 0.05MB wpstore_wc_download_log: Data: 0.02MB + Index: 0.03MB wpstore_wc_webhooks: Data: 0.02MB + Index: 0.02MB wpstore_wfBadLeechers: Data: 0.02MB + Index: 0.00MB wpstore_wfBlockedCommentLog: Data: 0.02MB + Index: 0.00MB wpstore_wfBlockedIPLog: Data: 0.02MB + Index: 0.00MB wpstore_wfBlocks: Data: 0.02MB + Index: 0.02MB wpstore_wfBlocks7: Data: 0.02MB + Index: 0.05MB wpstore_wfBlocksAdv: Data: 0.02MB + Index: 0.00MB wpstore_wfConfig: Data: 0.41MB + Index: 0.00MB wpstore_wfCrawlers: Data: 0.02MB + Index: 0.00MB wpstore_wfFileChanges: Data: 0.02MB + Index: 0.00MB wpstore_wfFileMods: Data: 3.52MB + Index: 0.00MB wpstore_wfHits: Data: 1.09MB + Index: 0.25MB wpstore_wfHoover: Data: 0.02MB + Index: 0.02MB wpstore_wfIssues: Data: 0.02MB + Index: 0.06MB wpstore_wfKnownFileList: Data: 1.52MB + Index: 0.00MB wpstore_wfLeechers: Data: 0.02MB + Index: 0.00MB wpstore_wfLiveTrafficHuman: Data: 0.02MB + Index: 0.02MB wpstore_wfLockedOut: Data: 0.02MB + Index: 0.00MB wpstore_wfLocs: Data: 0.02MB + Index: 0.00MB wpstore_wfLogins: Data: 0.06MB + Index: 0.03MB wpstore_wfNet404s: Data: 0.02MB + Index: 0.02MB wpstore_wfNotifications: Data: 0.02MB + Index: 0.00MB wpstore_wfPendingIssues: Data: 0.02MB + Index: 0.06MB wpstore_wfReverseCache: Data: 0.02MB + Index: 0.00MB wpstore_wfScanners: Data: 0.02MB + Index: 0.00MB wpstore_wfSNIPCache: Data: 0.02MB + Index: 0.05MB wpstore_wfStatus: Data: 0.13MB + Index: 0.09MB wpstore_wfThrottleLog: Data: 0.02MB + Index: 0.02MB wpstore_wfVulnScanners: Data: 0.02MB + Index: 0.00MB wpstore_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB wpstore_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB wpstore_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.05MB wpstore_woocommerce_gpf_google_taxonomy: Data: 1.52MB + Index: 0.00MB wpstore_woocommerce_log: Data: 0.02MB + Index: 0.02MB wpstore_woocommerce_order_itemmeta: Data: 1.52MB + Index: 3.03MB wpstore_woocommerce_order_items: Data: 0.14MB + Index: 0.06MB wpstore_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB wpstore_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB wpstore_woocommerce_sessions: Data: 0.05MB + Index: 0.02MB wpstore_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB wpstore_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.05MB wpstore_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB wpstore_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB wpstore_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.05MB wpstore_woopricesim_fields: Data: 0.02MB + Index: 0.00MB wpstore_woopricesim_regex: Data: 0.02MB + Index: 0.00MB wpstore_woopricesim_settings: Data: 0.02MB + Index: 0.00MB wpstore_woopricesim_simulations: Data: 0.02MB + Index: 0.00MB wpstore_woopricesim_simulators: Data: 0.02MB + Index: 0.00MB wpstore_wowslider: Data: 0.02MB + Index: 0.06MB wpstore_wpmm_subscribers: Data: 0.02MB + Index: 0.00MB wpstore_yith_wcwl: Data: 0.02MB + Index: 0.02MB wpstore_yith_wcwl_lists: Data: 0.02MB + Index: 0.03MB wptest_commentmeta: Data: 0.02MB + Index: 0.03MB wptest_comments: Data: 0.02MB + Index: 0.08MB wptest_links: Data: 0.02MB + Index: 0.02MB wptest_options: Data: 1.52MB + Index: 0.02MB wptest_postmeta: Data: 0.02MB + Index: 0.03MB wptest_posts: Data: 0.02MB + Index: 0.06MB wptest_termmeta: Data: 0.02MB + Index: 0.03MB wptest_terms: Data: 0.02MB + Index: 0.03MB wptest_term_relationships: Data: 0.02MB + Index: 0.02MB wptest_term_taxonomy: Data: 0.02MB + Index: 0.03MB wptest_usermeta: Data: 0.02MB + Index: 0.03MB wptest_users: Data: 0.02MB + Index: 0.05MB wp_cf7dbplugin_submits: Data: 0.02MB + Index: 0.05MB wp_commentmeta: Data: 0.00MB + Index: 0.00MB wp_comments: Data: 0.00MB + Index: 0.00MB wp_duplicator_packages: Data: 0.02MB + Index: 0.02MB wp_eum_logs: Data: 0.02MB + Index: 0.00MB wp_freights: Data: 0.02MB + Index: 0.00MB wp_frm_fields: Data: 0.02MB + Index: 0.03MB wp_frm_forms: Data: 0.02MB + Index: 0.02MB wp_frm_items: Data: 0.02MB + Index: 0.08MB wp_frm_item_metas: Data: 0.02MB + Index: 0.03MB wp_links: Data: 0.00MB + Index: 0.00MB wp_mycart_asset: Data: 0.00MB + Index: 0.00MB wp_mycart_billing: Data: 0.00MB + Index: 0.00MB wp_mycart_catalog: Data: 0.00MB + Index: 0.00MB wp_mycart_category: Data: 0.00MB + Index: 0.00MB wp_mycart_customer: Data: 0.00MB + Index: 0.00MB wp_mycart_discount: Data: 0.00MB + Index: 0.00MB wp_mycart_index: Data: 0.00MB + Index: 0.00MB wp_mycart_meta: Data: 0.00MB + Index: 0.00MB wp_mycart_price: Data: 0.00MB + Index: 0.00MB wp_mycart_product: Data: 0.00MB + Index: 0.00MB wp_mycart_promo: Data: 0.00MB + Index: 0.00MB wp_mycart_purchase: Data: 0.00MB + Index: 0.00MB wp_mycart_purchased: Data: 0.00MB + Index: 0.00MB wp_mycart_setting: Data: 0.01MB + Index: 0.01MB wp_mycart_shipping: Data: 0.00MB + Index: 0.00MB wp_mycart_shopping: Data: 0.00MB + Index: 0.00MB wp_mycart_tag: Data: 0.00MB + Index: 0.00MB wp_nf_objectmeta: Data: 0.02MB + Index: 0.00MB wp_nf_objects: Data: 0.02MB + Index: 0.00MB wp_nf_relationships: Data: 0.02MB + Index: 0.00MB wp_ninja_forms: Data: 0.02MB + Index: 0.00MB wp_ninja_forms_fav_fields: Data: 0.05MB + Index: 0.00MB wp_ninja_forms_fields: Data: 0.02MB + Index: 0.00MB wp_ninja_forms_subs: Data: 0.02MB + Index: 0.00MB wp_options: Data: 0.23MB + Index: 0.02MB wp_postmeta: Data: 0.15MB + Index: 0.04MB wp_posts: Data: 3.50MB + Index: 0.12MB wp_termmeta: Data: 0.02MB + Index: 0.03MB wp_terms: Data: 0.00MB + Index: 0.01MB wp_term_relationships: Data: 0.01MB + Index: 0.02MB wp_term_taxonomy: Data: 0.00MB + Index: 0.01MB wp_umm_usermeta_backup: Data: 0.02MB + Index: 0.03MB wp_usermeta: Data: 0.01MB + Index: 0.02MB wp_users: Data: 0.00MB + Index: 0.01MB wp_wfBadLeechers: Data: 0.02MB + Index: 0.00MB wp_wfBlockedCommentLog: Data: 0.02MB + Index: 0.00MB wp_wfBlockedIPLog: Data: 0.02MB + Index: 0.00MB wp_wfBlocks: Data: 0.02MB + Index: 0.02MB wp_wfBlocks7: Data: 0.02MB + Index: 0.05MB wp_wfBlocksAdv: Data: 0.02MB + Index: 0.00MB wp_wfConfig: Data: 0.30MB + Index: 0.00MB wp_wfCrawlers: Data: 0.02MB + Index: 0.00MB wp_wfFileChanges: Data: 0.02MB + Index: 0.00MB wp_wfFileMods: Data: 0.41MB + Index: 0.00MB wp_wfHits: Data: 1.52MB + Index: 0.23MB wp_wfHoover: Data: 0.02MB + Index: 0.02MB wp_wfIssues: Data: 0.02MB + Index: 0.06MB wp_wfKnownFileList: Data: 0.20MB + Index: 0.00MB wp_wfLeechers: Data: 0.02MB + Index: 0.00MB wp_wfLockedOut: Data: 0.02MB + Index: 0.00MB wp_wfLocs: Data: 0.02MB + Index: 0.00MB wp_wfLogins: Data: 0.08MB + Index: 0.03MB wp_wfNet404s: Data: 0.02MB + Index: 0.02MB wp_wfNotifications: Data: 0.02MB + Index: 0.00MB wp_wfPendingIssues: Data: 0.02MB + Index: 0.06MB wp_wfReverseCache: Data: 0.02MB + Index: 0.00MB wp_wfScanners: Data: 0.02MB + Index: 0.00MB wp_wfSNIPCache: Data: 0.02MB + Index: 0.05MB wp_wfStatus: Data: 0.13MB + Index: 0.09MB wp_wfThrottleLog: Data: 0.08MB + Index: 0.02MB wp_wfVulnScanners: Data: 0.02MB + Index: 0.00MB wufoo-forms: Data: 0.02MB + Index: 0.00MB wufoo_rr: Data: 0.02MB + Index: 0.00MB ### Post Type Counts ### attachment: 1419 cfs: 1 fedex_ltl_shippers: 8 flamingo_contact: 68 flamingo_inbound: 8 fmemailverification: 1 nav_menu_item: 142 page: 80 post: 26 prod-category2: 1 product: 160 product_variation: 1766 revision: 2708 shop_coupon: 2 shop_order: 78 shop_order_refund: 1 slidervilla: 36 vc_settings_preset: 15 vfb_entry: 50 warehouse: 1 wp-types-group: 1 wpdmpro: 83 ### Security ### Secure connection (HTTPS): ? Hide errors from visitors: ? ### Active Plugins (31) ### Booster Plus for WooCommerce: by Algoritmika Ltd – 3.6.1 Better WordPress reCAPTCHA: by Khang Minh – 2.0.3 Crazy Egg: by Crazy Egg – 2.1 Custom Field Suite: by Matt Gibbs – 2.5.12 Duplicate Page: by mndpsingh287 – 2.6 Enable Media Replace: by ShortPixel – 3.2.5 WPBakery Page Builder: by Michael M - WPBakery.com – 5.4.7 Login Logout Register Menu: by Vinod Dalvi – 1.0 WooCommerce WWE LTL Quotes: by Eniture Technology – 3.0.2 – Not tested with the active version of WooCommerce Smart Slider 3 Pro: by Nextend – 3.3.3 Regenerate Thumbnails: by Alex Mills (Viper007Bond) – 3.0.2 Scripts n Styles: by unFocus Projects – 3.4.4 Search By SKU - for Woocommerce: by Matthew Lawson – 0.6.1 – Not tested with the active version of WooCommerce Select Core: by Select Themes – 1.3.1 Select Twitter Feed: by Select Themes – 1.0 Simple Sales Tax: by Simple Sales Tax – 5.9 VFB Pro: by Matthew Muro – 3.3.4 AWS Price Calculator: by Altos Web Solutions Italia – 2.2.9 – Not tested with the active version of WooCommerce WooCommerce Address Validation: by SkyVerge – 2.3.0 – 2.3.1 is available – Not tested with the active version of WooCommerce Woocommerce CSV import variable products: by Allaerd Mensonides – 3.0.1 – Not tested with the active version of WooCommerce Woocommerce CSV Import: by Allaerd Mensonides – 3.3.6 – Not tested with the active version of WooCommerce WooCommerce FedEx Drop Shipping Pro: by IgniteWoo.com – 2.2.19 – Not tested with the active version of WooCommerce WooCommerce Google Analytics Integration: by WooCommerce – 1.4.4 – Not tested with the active version of WooCommerce Woocommerce quotation: by Aldaba Digital – 2.7.8 – Not tested with the active version of WooCommerce WooCommerce Shipment Tracking: by WooCommerce – 1.6.11 WooCommerce Shipping Per Product v2: by WooCommerce – 2.2.13 – Not tested with the active version of WooCommerce WooCommerce UPS Drop Shipping Pro: by <strong>IgniteWoo.com - Custom Add-ons for WooCommerce!</strong> – 2.4 – Not tested with the active version of WooCommerce WooCommerce: by Automattic – 3.4.2 Wordfence Security: by Wordfence – 7.1.7 Yoast SEO: by Team Yoast – 7.6.1 WP Maintenance Mode: by Designmodo – 2.2 ### Settings ### API Enabled: ? Force SSL: ? Currency: USD ($) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: bundle (bundle) external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) ### WC Pages ### Shop base: #5998 - /store/ Cart: #5990 - /cart/ Checkout: #5992 - /checkout/ My account: ? Page does not contain the shortcode. Terms and conditions: #11427 - /terms-of-use/ ### Theme ### Name: Startit Version: 2.5 Author URL: https://themeforest.net/user/select-themes Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme WooCommerce Support: ? ### Templates ### Archive Template: Your theme has a woocommerce.php file you will not be able to override the woocommerce/archive-product.php custom template since woocommerce.php has priority over archive-product.php. This is intended to prevent display issues. Overrides: startit/woocommerce/cart/cart-shipping.php startit/woocommerce/cart/cart-totals.php startit/woocommerce/cart/cart.php startit/woocommerce/cart/shipping-calculator.php startit/woocommerce/checkout/form-billing.php startit/woocommerce/checkout/form-checkout.php startit/woocommerce/checkout/form-pay.php startit/woocommerce/checkout/form-shipping.php startit/woocommerce/checkout/review-order.php startit/woocommerce/checkout/terms.php startit/woocommerce/checkout/thankyou.php startit/woocommerce/content-product.php startit/woocommerce/content-single-product.php startit/woocommerce/content-widget-product.php startit/woocommerce/emails/customer-completed-order.php startit/woocommerce/emails/customer-new-account.php startit/woocommerce/emails/customer-note.php startit/woocommerce/emails/customer-processing-order.php startit/woocommerce/emails/customer-refunded-order.php startit/woocommerce/emails/email-addresses.php startit/woocommerce/emails/email-customer-details.php startit/woocommerce/emails/email-header.php startit/woocommerce/emails/email-order-details.php startit/woocommerce/emails/email-order-items.php startit/woocommerce/emails/email-styles.php startit/woocommerce/global/form-login.php startit/woocommerce/global/quantity-input.php startit/woocommerce/loop/loop-start.php startit/woocommerce/myaccount/dashboard.php startit/woocommerce/myaccount/form-edit-account.php startit/woocommerce/myaccount/form-edit-address.php startit/woocommerce/myaccount/form-login.php startit/woocommerce/myaccount/form-lost-password.php startit/woocommerce/myaccount/my-account.php startit/woocommerce/myaccount/my-address.php startit/woocommerce/myaccount/view-order.php startit/woocommerce/order/order-details-item.php startit/woocommerce/order/order-details.php startit/woocommerce/single-product/add-to-cart/simple.php startit/woocommerce/single-product/add-to-cart/variable.php startit/woocommerce/single-product/add-to-cart/variation.php startit/woocommerce/single-product/meta.php startit/woocommerce/single-product/price.php startit/woocommerce/single-product/product-image.php startit/woocommerce/single-product/product-thumbnails.php startit/woocommerce/single-product/related.php startit/woocommerce/single-product/share.php startit/woocommerce/single-product/short-description.php startit/woocommerce/single-product/tabs/additional-information.php startit/woocommerce/single-product/tabs/description.php startit/woocommerce/single-product/tabs/tabs.php
This issue has been there since I first installed and tested the plugin almost 8 months ago. Even after repeated updates and re-installs, there’s been no luck fixing the crash issue.
I also emailed Braintree Support. Here’s what they replied:
———
We’re currently looking further into this issue now, but it was a known issue for us at the time. You shouldn’t see this type of thing going forward, as it was caused by a capacity issue that’s since been addressed. Our engineers are currently working on a permanent fix that should be pushed out shortly.That being said, if you’re still experiencing these issues, by all means let us know ASAP so we can look into it further. I can only assume the errors were due to issues on our side, but it’s possible there’s something else going on. Please send over some screenshots and timestamps to look into this further. Ideally we can take a look at a test site where we can test this out ourselves.
———@dodgehat Do you have another server or local environment you can copy the site to to see if you receive the same error there? The way the code works is the main plugin file includes the file with the
WC_Braintree
class, and if that was failing, there would be notices about it. If that file has been included properly, then it should be working unless there’s a conflict with the server.I believe it may be server related due to this issue hasn’t come up anywhere else. If you Google “Class ‘WC_Braintree’ not found”, your threads are the only ones that come up directly related to the issue.
Well I usually test on Localhost. Never encountered a crash on localhost. You may be right that there is a conflict between the server and braintree classes. Question now is how can I pinpoint this out.
What I can do is to make the crash happen again, but this time turn all debugging on. I will copy and paste all the errors here along with a screenshot.
Do you have any recommendations for debugging? Thanks!
Here is the error log from our server… these are all the errors related to Braintree.
[Mon Jun 11 12:18:40.780697 2018] [:error] [pid 23538] [client 192.170.188.26:2070] FastCGI: server "/var/www/clients/client10/web11/cgi-bin/php5-fcgi-173.255.245.170-443-caisafety.com" stderr: PHP message: PHP Fatal error: Class 'WC_Braintree' not found in /var/www/clients/client10/web11/web/wp-content/plugins/woocommerce-gateway-paypal-powered-by-braintree___/class-wc-braintree.php on line 30, referer: https://caisafety.com/osha-fall-protection
[Mon Jun 11 15:12:16.076353 2018] [:error] [pid 9814] [client 47.180.199.117:54530] FastCGI: server "/var/www/clients/client10/web11/cgi-bin/php5-fcgi-173.255.245.170-443-caisafety.com" stderr: PHP message: PHP Fatal error: Class 'WC_Braintree' not found in /var/www/clients/client10/web11/web/wp-content/plugins/woocommerce-gateway-paypal-powered-by-braintree___/class-wc-braintree.php on line 30
[Wed Jun 13 08:39:55.336175 2018] [:error] [pid 15342] [client 216.50.197.98:44820] FastCGI: server "/var/www/clients/client10/web11/cgi-bin/php5-fcgi-173.255.245.170-443-caisafety.com" stderr: PHP message: The WC_Cart->fees function is deprecated since version 3.2. Replace with the fees API (WC_Cart::add_fee)., referer: https://caisafety.com/wp-admin/admin.php?page=wc-settings&tab=checkout§ion=braintree_credit_card
[Wed Jun 13 08:39:55.336121 2018] [:error] [pid 15342] [client 216.50.197.98:44820] FastCGI: server "/var/www/clients/client10/web11/cgi-bin/php5-fcgi-173.255.245.170-443-caisafety.com" stderr: PHP message: The WC_Cart->fees function is deprecated since version 3.2. Replace with the fees API (WC_Cart::get_fees)., referer: https://caisafety.com/wp-admin/admin.php?page=wc-settings&tab=checkout§ion=braintree_credit_card
This error sheds some light on what’s going on:
PHP Fatal error: Class ‘WC_Braintree’ not found in /var/www/clients/client10/web11/web/wp-content/plugins/woocommerce-gateway-paypal-powered-by-braintree___/class-wc-braintree.php on line 30
I look a look at the code, and it appears that the
WC_Braintree
class is called before it is defined. I spoke with a developer about this, and this should be fine, and is fine for all other users of the plugin. There must be something specific about your installation of PHP that is causing the error to appear. Is it possible for you to switch PHP versions on your host?I feel this might be the issue as well. Since we don’t have our hosting in-house, I have made a request for changing/upgrading the PHP version on the server.
I will get back to you on this one as soon as I know more. Thank you Jesse!
I have to say I run my own VPN server and it has approx a dozen WP sites on it. All of them at one time have had PHP errors, once I update and configure to the latest WP, and update and configure to at least a later, if not latest version, of PHP – it all works out. No errors on all 12 sites at this time. A couple did or do run woo commerce as well, without issues.
Hope that helps some! ??
@dodgehat – let us know if this continues with PHP 7+
We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.
This is not resolved. I am waiting to hear back from my hosting company
@dodgehat Sorry about that, we typically close threads that have had no reply in 7+ days.
Side note, if it’s taken a week or more for your host to get back to you, it may be time to find a new host IMO.
My host did get back to me but they are telling me that they just installed Debian 8.10 Jesse which runs PHP Version: 5.6.33 and MySQL Version: 5.5.60.
I told them that all hosting companies are now running the latest versions of PHP and MySQL and that if they cannot upgrade soon, we will change our hosting company. Haven’t heard back from them yet after this for a couple of days now.
- The topic ‘500 Error! WP Site crashes with PHP Fatal Error’ is closed to new replies.