500 Internal Error when uploading Theme

  • Hello,

    Recently I have created my website via www.ads-software.com and some days ago I bought a new theme. However every time I try to upload the new theme from my pc (in zip format) an error occurs (HTTP Error 500.0 – Internal Server Error
    The page cannot be displayed because an internal server error has occurred.etc…)
    I tried the following but the problem remains:
    -Deleted cache and cookies of the browser
    -Tried to uploaded it from other browsers
    -Deactivated plugins of the website
    -Changed the current theme with the initial-default one.

    I have read some other topics relative to this specific error but still I haven’t come to a certain conclusion about the solution. Could you please give me some other ideas to fix the problem?

Viewing 5 replies - 1 through 5 (of 5 total)

  • Hi,

    It is possible that theme is having any issue. Please contact theme vendors.

    Thanks

    Thread Starter alektor

    (@alektor)

    Hello,

    Thanks for the advices.

    I changed from false to true in Wp-Config.php file, I also created an .htaccess file cause I couldn’t find one in my file manager but still the error message remains.

    • This reply was modified 6 years, 1 month ago by alektor.

    Then I think you can try once with all the plugins disabled and if it is still not working you should ask theme’s support. Which theme you are uploading?

    Thread Starter alektor

    (@alektor)

    Well, it is called Convo, bought from Themeforest-envato. Today I ll contact the vendors.

    ok ??

Viewing 5 replies - 1 through 5 (of 5 total)
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