500 Internal Server

  • Hi everyone,

    My wordpress (admin & main site have become totally unresponsive with a 500 server error. I have tried the following:
    1. Enabling debug mode (debug log below)
    2. Renaming plugin folder
    3. Testing other wordpress’s on server (all are loading fine)

    [20-Feb-2017 14:01:26 UTC] PHP Strict Standards:  Declaration of PO_Walker::end_lvl() should be compatible with Walker_Page::end_lvl(&$output, $depth = 0, $args = Array) in /home/osc/public_html/wp-content/plugins/cms-page-order/cms-page-order.php on line 454
[20-Feb-2017 14:01:26 UTC] PHP Strict Standards:  Declaration of PO_Walker::start_el() should be compatible with Walker_Page::start_el(&$output, $page, $depth = 0, $args = Array, $current_page = 0) in /home/osc/public_html/wp-content/plugins/cms-page-order/cms-page-order.php on line 454
[20-Feb-2017 14:01:27 UTC] PHP Fatal error:  Cannot redeclare IIxwljKk0ojPs12641Ms() (previously declared in /home/osc/public_html/osc-old-site-backup/stag/components/com_simplefilemanager/models/cache_81ebbeqcx8/fr_tnd.php:1) in /home/osc/public_html/osc-old-site-backup/stag/components/com_simplefilemanager/models/cache_a7lra7f7wev/fr_tnd.php on line 1
[20-Feb-2017 14:01:29 UTC] PHP Fatal error:  Cannot redeclare IIxwljKk0ojPs12641Ms() (previously declared in /home/osc/public_html/osc-old-site-backup/stag/components/com_simplefilemanager/models/cache_81ebbeqcx8/fr_tnd.php:1) in /home/osc/public_html/osc-old-site-backup/stag/components/com_simplefilemanager/models/cache_a7lra7f7wev/fr_tnd.php on line 1
[20-Feb-2017 14:01:39 UTC] PHP Strict Standards:  Declaration of PO_Walker::start_lvl() should be compatible with Walker_Page::start_lvl(&$output, $depth = 0, $args = Array) in /home/osc/public_html/wp-content/plugins/cms-page-order/cms-page-order.php on line 454
[20-Feb-2017 14:01:39 UTC] PHP Strict Standards:  Declaration of PO_Walker::end_lvl() should be compatible with Walker_Page::end_lvl(&$output, $depth = 0, $args = Array) in /home/osc/public_html/wp-content/plugins/cms-page-order/cms-page-order.php on line 454
[20-Feb-2017 14:01:39 UTC] PHP Strict Standards:  Declaration of PO_Walker::start_el() should be compatible with Walker_Page::start_el(&$output, $page, $depth = 0, $args = Array, $current_page = 0) in /home/osc/public_html/wp-content/plugins/cms-page-order/cms-page-order.php on line 454
[20-Feb-2017 14:01:41 UTC] PHP Fatal error:  Cannot redeclare IIxwljKk0ojPs12641Ms() (previously declared in /home/osc/public_html/osc-old-site-backup/stag/components/com_simplefilemanager/models/cache_81ebbeqcx8/fr_tnd.php:1) in /home/osc/public_html/osc-old-site-backup/stag/components/com_simplefilemanager/models/cache_a7lra7f7wev/fr_tnd.php on line 1
[20-Feb-2017 14:01:45 UTC] PHP Strict Standards:  Declaration of PO_Walker::start_lvl() should be compatible with Walker_Page::start_lvl(&$output, $depth = 0, $args = Array) in /home/osc/public_html/wp-content/plugins/cms-page-order/cms-page-order.php on line 454
[20-Feb-2017 14:01:45 UTC] PHP Strict Standards:  Declaration of PO_Walker::end_lvl() should be compatible with Walker_Page::end_lvl(&$output, $depth = 0, $args = Array) in /home/osc/public_html/wp-content/plugins/cms-page-order/cms-page-order.php on line 454
[20-Feb-2017 14:01:45 UTC] PHP Strict Standards:  Declaration of PO_Walker::start_el() should be compatible with Walker_Page::start_el(&$output, $page, $depth = 0, $args = Array, $current_page = 0) in /home/osc/public_html/wp-content/plugins/cms-page-order/cms-page-order.php on line 454
[20-Feb-2017 14:01:47 UTC] PHP Fatal error:  Cannot redeclare IIxwljKk0ojPs12641Ms() (previously declared in /home/osc/public_html/osc-old-site-backup/stag/components/com_simplefilemanager/models/cache_81ebbeqcx8/fr_tnd.php:1) in /home/osc/public_html/osc-old-site-backup/stag/components/com_simplefilemanager/models/cache_a7lra7f7wev/fr_tnd.php on line 1

    [moderated to replace blockquote with code backticks]

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hey Oscsl,

    I’m just a user like you but this info might help

    Internal server errors (error 500) are often caused by plugin or theme function conflicts, so if you have access to your admin panel, try deactivating all plugins. If you don’t have access to your admin panel, try manually resetting your plugins (no Dashboard access required). If that resolves the issue, reactivate each one individually until you find the cause.

    If that does not resolve the issue, try switching to the default theme for your version of WordPress to rule-out a theme-specific issue. If you don’t have access to your admin panel, access your server via SFTP or FTP, or a file manager in your hosting account’s control panel, navigate to /wp-content/themes/ and rename the directory of your currently active theme. This will force the default theme to activate and hopefully rule-out a theme-specific issue.

    If that does not resolve the issue, it’s possible that a .htaccess rule could be the source of the problem. To check for this, access your server via SFTP or FTP, or a file manager in your hosting account’s control panel, and rename the .htaccess file. If you can’t find a .htaccess file, make sure that you have set your SFTP or FTP client to view invisible files.

    If you weren’t able to resolve the issue by either resetting your plugins and theme or renaming your .htaccess file, we may be able to help, but we’ll need a more detailed error message. Internal server errors are usually described in more detail in the server error log. If you have access to your server error log, generate the error again, note the date and time, then immediately check your server error log for any errors that occurred during that time period. If you don’t have access to your server error log, ask your hosting provider to look for you.

    Also do you have slack? WordPress has a great slack channel where you can get direct responses and then have a convo about issues in real time.

    Moderator Kathryn Presner

    (@zoonini)

    Heya – just to clarify, IRC is where real-time www.ads-software.com support is provided, not Slack. (The Slack #forums channel is for forum volunteers.)

    https://codex.www.ads-software.com/IRC

    Sorry guys, I was referring to the real time conversations on slack. I think it’s helpful as well but thank you Kathryn, hopefully this is information for all and anyone else who may have viewed this thread.

Viewing 4 replies - 1 through 4 (of 4 total)
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