500-internal server error

  • HELP!!!
    I wanted to install a plugin and just when i activated it, it brought me to :

    500 – Internal server error.
    There is a problem with the resource you are looking for, and it cannot be displayed.

    now i can’t even login to the wp-admin page to remove the plug in. I don’t know if its the plug in that causes the problem though.
    PLS HELP!

Viewing 11 replies - 1 through 11 (of 11 total)

  • I hope you can login to ftp file manager ( cpanel etc )
    browse wp-content/plugins/ and either rename the folder containing that plugin or delete it. it will force plugin deactivation so you have access to admin.

    Thread Starter chuyuan88

    (@chuyuan88)

    what does that even mean? is it something related to my hosting server? sorry, im completely new to wordpress so i dont have a clue! =(

    Thread Starter chuyuan88

    (@chuyuan88)

    or is there any other way to do it without using ftp?

    Hi Chuyuvan,

    Are you able to access the wordpress admin now?.

    Hope this below link will you.

    https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/

    But there is no way to get your website live without ftp/cpanel, incase of your website down.

    Thread Starter chuyuan88

    (@chuyuan88)

    hi vel16, nope i still can’t. i have to get the host of my server’s details in order to use the ftp right?

    yes chuyuvan88, you need your hosting details to access your website ftp.

    Thread Starter chuyuan88

    (@chuyuan88)

    hi, i dun have the hosting details on hand right now. can i make use of whois lookup for the details?

    sorry for place you in confusion, you should have hosting login details to access your hosting files. for example, if you have a hostgator hosting, you should have a login details of this.

    Thread Starter chuyuan88

    (@chuyuan88)

    hi,
    will it interfere with my content that i have already put in??

    will it interfere with my
    content that i have already
    put in??

    No.
    I am afraid the only solution is the one @vel16 highlighted. You can fix this by contacting your hosting provider and asking them to deactivate a plug-in X manually found in wp-content/plugins directory..

    Thread Starter chuyuan88

    (@chuyuan88)

    hi all,
    it has been finally solved. thanks all for the help! ??

Viewing 11 replies - 1 through 11 (of 11 total)
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