500 internal server error

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Tectalic

    (@om4)

    Hi Tony,

    That sounds very odd indeed!

    Do you happen to have access to your site’s error log? It should contain the error message that will explain what is causing the server error.

    We haven’t had any other reports of this issue, so possibly it is related to your hosting environment.

    James

    Plugin Author James Collins

    (@jamescollins)

    Hi Tony,

    The latest version of this plugin (v1.8) contains some changes that might solve this issue for you).

    Could you please try installing the latest version of this plugin? Hopefully it should solve your issue.

    James

Viewing 2 replies - 1 through 2 (of 2 total)
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