500 Internal Server Error

  • Resolved Benjamin Pau

    (@soapking)


    1 year ago

    Not sure what caused this, but there were instances that this error occurred on my site.

    Fatal error: Uncaught mysqli_sql_exception: MySQL server has gone away in /home2/upekkhac/dev.upekkhacleaning.com/wp-content/plugins/ninjafirewall/lib/firewall.php:471 Stack trace: #0 /home2/upekkhac/dev.upekkhacleaning.com/wp-content/plugins/ninjafirewall/lib/firewall.php(471): mysqli->query() #1 /home2/upekkhac/dev.upekkhacleaning.com/wp-content/plugins/ninjafirewall/lib/firewall.php(191): nfw_get_data() #2 /home2/upekkhac/dev.upekkhacleaning.com/wp-content/nfwlog/ninjafirewall.php(10): include_once('/home2/upekkhac...') #3 {main} thrown in /home2/upekkhac/dev.upekkhacleaning.com/wp-content/plugins/ninjafirewall/lib/firewall.php on line 471

    Since then I deactivated the plugin.

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  • Plugin Author nintechnet

    (@nintechnet)

    The error occurred when the firewall tried to retrieve its configuration from the “options” table in the database. Your database timed out and closed the connection.
    -Check your DB log to see if there’s more info about what happened.
    -Check your DB “options” table with phpMyAdmin (“Check table”) to make sure the table is not damaged.
    -Check your DB configuration to see if you may need to increase those values: max_allowed_packet and wait_timeout.

Viewing 1 replies (of 1 total)
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