500 Internal Server Error, could not regenerate thumbnails.

  • nimbus2006

    (@nimbus2006)


    4 years ago

    I use RTA 2.3.2, but could not regenerate thumbnails by 500 Internal Server Error.
    This site’s initial PW is “asdf”. Could you advoce how can I resolve and get regenerate thumbnails? Any system requirement on the hosting sever?

    Best,

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter nimbus2006

    (@nimbus2006)

    Here is my screenshot.
    https://snipboard.io/xckWmT.jpg

    Plugin Support Gerard Blanco

    (@sixaxis)

    Hi, @nimbus2006!

    The best way to solve this is trying to detect a possible conflict between RTA and other plugins.

    Could you please run a quick test? Please do the following:
    – Deactivate all plugins except RTA.
    – Activate all plugins, one by one.
    – After each single activation, check if the issue still happens. This will help you identify what plugin is the cause of this (if it is indeed another plugin).

    If that doesn’t help, please let us know.

    Thank you,

Viewing 2 replies - 1 through 2 (of 2 total)
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