500 internal server error when deleting user

  • Resolved gazwhit

    (@gazwhit)


    7 years, 6 months ago

    I’ve registered a test user to test. I tested all aspects of the account editing successfully. However, when I opted to delete the user from the account screen I receive a 500 internal server error and was then unable to access any part of the time: front end and back.

    Any ideas?

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  • Plugin Support Ultimate Member Support

    (@ultimatemembersupport)

    Hi @gazwhit,

    Do you have the latest 1.3.88 version of the plugin installed?
    Generally, the 500 internal server error means that something went wrong on your server side.
    Have you tried to replicate this error several times?
    You can try to do a quick conflict test to rule out theme/plugin conflicts and see if this fixes your issue.
    Please see our doc on how to do a conflict test.

    Regards.

Viewing 1 replies (of 1 total)
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