500 Internal Server error when OPTIMA is trying to access product page

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  • Plugin Support AW a11n

    (@slash1andy)

    Automattic Happiness Engineer

    Hey there!

    A 500 error on pages would usually indicate there’s an underlying server side issue. This doesn’t mean that it’s necessarily hosting caused, but it does point towards a more underlying issue.

    I would recommend checking in with your host if they have logs for the errors that you are seeing (they should have error logs for all server errors), and if they have insight into why this is happening.

    Plugin Support abwaita a11n

    (@abwaita)

    Hi @pistachiobee,

    We’ve not heard back from you in a while, so I’m marking this thread as resolved. Hopefully, the above info was helpful!

    If you have further questions, please feel free to open a new topic.

    Thanks.

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