• Hey,

    I am having a big problem with my site not working – I am getting a server 500 error – I have no idea what is wrong, it is on the main site and also the admincp.

    The site is PrankShark.com

    Hopefully someone can help out

    Thanks ??

Viewing 10 replies - 1 through 10 (of 10 total)
  • Sorry for your troubles. It is never a fun task to figure out what is causing a server error. First thing you should do, is try to access the error log for your server. Please see your hosting providers documentation and or support to see how to view these logs.

    You can skip the error log step and go straight to debugging as well. If you have FTP to your account, you can rename your plugins directory to “plugins-BAK”. If you have a plugin issue, then the site should appear to work again.

    If that does not fix the issue, you can make a backup of your .htaccess file and then remove the file. Check just the home page. If this works then you make an error in your .htaccess file.

    If none of this is helps, then you will have to attempt to debug further. This could be a theme as well but your best bet would be to look at your error logs.

    Thread Starter JohnDiver

    (@johndiver)

    THanks for the reply.

    I looked at the FTP but I don’t see a plugins directory..

    This is my .htaccess file:

    # BEGIN WordPress
    <IfModule mod_rewrite.c>
    RewriteEngine On
    RewriteBase /
    RewriteRule ^index\.php$ – [L]
    RewriteCond %{REQUEST_FILENAME} !-f
    RewriteCond %{REQUEST_FILENAME} !-d
    RewriteRule . /index.php [L]
    </IfModule>

    # END WordPress

    —————

    Thanks again

    In the wp-config.php find

    (‘WP_DEBUG’, ‘false’);

    check to see If It’s false or not, make it true and see If any errors are displayed after this.?

    Thread Starter JohnDiver

    (@johndiver)

    Just changed it and still the exact same page ??

    Okay. No Problem.
    Can you tell me exactly how this happened.? Did you change anything. ?

    The error displays on your site now.

    Warning: require(/home/northwes/public_html/prankshark.com/wp-includes/functions.php): failed to open stream: No such file or directory in /home/northwes/public_html/prankshark.com/wp-settings.php on line 72

    You are missing some files in your wp-includes folder. Better replace them with the default wordpress wp-includes folder.

    Thread Starter JohnDiver

    (@johndiver)

    Thank you wooninjas – I will do that and let you know ??

    Appreciate your help

    Thread Starter JohnDiver

    (@johndiver)

    Uploaded the folder but still getting the same problem :s

    You are missing the core files.
    require(/home/northwes/public_html/prankshark.com/wp-includes/plugin.php): failed to open stream: No such file or directory

    Did you upload the whole wp-includes folder from standard WordPress installation. ?

    Also check the permission of your wp-includes folder. The folder permission shall be 755

    Also make sure that you upload from the WordPress installation matching the current WordPress version of your site.

    Thread Starter JohnDiver

    (@johndiver)

    Just replaced that file, then it came up with other files missing, so I uploaded the files from the folder but didnt overwrite any files.

    Now Im getting this:

    Fatal error: Call to undefined function wp_installing() in /home/northwes/public_html/prankshark.com/wp-includes/functions.php on line 1354

Viewing 10 replies - 1 through 10 (of 10 total)
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