500 server error during update

  • Resolved Triep

    (@triep)


    6 years, 5 months ago

    I didn’t work on a site for a couple of months. Now I want to update some plug-ins.
    Every time I update Woocommerce I get a 500 server error…
    Help!

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  • Thomas Shellberg

    (@shellbeezy)

    Automattic Happiness Engineer

    @triep – this sort of thing really makes it clear how important it is to test updates on a staging site before doing the updates on the live site.

    There is likely a Fatal Error happening when WooCommerce is updated. Most often, this occurs because a plugin or customization on your site is referencing a deprecated function. You can check your server’s PHP Error logs to find the exact error message and script location.

    Generally speaking, you also want to update your WooCommerce extensions before updating WooCommerce itself.

    Thread Starter Triep

    (@triep)

    Thank you for your reaction.
    I downloaded 3.0 and it works….

Viewing 2 replies - 1 through 2 (of 2 total)
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