502 Bad Gateway nginx when downloading Uploads file

  • Resolved markrr

    (@markrr)


    10 years ago

    After I run a manual backup, then try to download the “uploads” folder, I get this error message. 502 Bad Gateway nginx

    Some of the final log file comments…

    0199.989 (0) Zip: backup_2015-02-04-1526_Pixels_Passion_8e0ff360ce4d-uploads.zip.tmp: 2900 files added (on-disk size: 196100.4 Kb)
    0200.867 (0) Zip: backup_2015-02-04-1526_Pixels_Passion_8e0ff360ce4d-uploads.zip.tmp: 3000 files added (on-disk size: 196100.4 Kb)
    0201.165 (0) Zip: backup_2015-02-04-1526_Pixels_Passion_8e0ff360ce4d-uploads.zip.tmp: 3100 files added (on-disk size: 196100.4 Kb)
    0239.707 (0) Created uploads zip (0) – 218965.6 Kb in 182.9 s (1197 Kb/s) (SHA1 checksum: 249f7de986cb9c461930a8578deccda728714113)
    0240.111 (0) Deleting old temporary file: ziY9YrDd
    0240.513 (0) Beginning backup of other directories found in the content directory (index: 0)

    https://www.ads-software.com/plugins/updraftplus/

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author David Anderson / Team Updraft

    (@davidanderson)

    After I run a manual backup, then try to download the “uploads” folder, I get this error message. 502 Bad Gateway nginx

    Hi,

    This means that there’s a proxy somewhere between your webserver and your computer, which is throwing an error. To avoid this, instead download the backup directly (from wp-content/updraft via FTP, if you’re storing the backup on your webserver, or from https://www.dropbox.com if you’re using Dropbox, etc.).

    David

    Thread Starter markrr

    (@markrr)

    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
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