502 bad gateway when trying to activate plugin

  • Resolved cp1132

    (@cp1132)


    1 year, 8 months ago

    502 bad gateway when trying to activate plugin and plugin doesn’t activate

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)

  • Hi @cp1132,

    Thanks for reaching out to us.

    The 502 Bad Gateway basically occurs when the server fails to respond accurately and returns the request with invalid information.

    Could you please confirm if you have been getting this just trying to activate this plugin or while trying other activities on the website as well?

    You can get in touch with us from here as well so we can connect to debug this issue for you.

    Thanks,

    Thread Starter cp1132

    (@cp1132)

    Just when activating the plugin

    Hi @cp1132,

    Can you please raise a support ticket and reach out to us from here so we can connect with you to debug this issue.

    Thanks

    Thread Starter cp1132

    (@cp1132)

    Submitted ticket but haven’t heard back/

    Hi @cp1132

    Apologies for the delay. We have just updated the ticket.

    Thanks

Viewing 5 replies - 1 through 5 (of 5 total)
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