502 Error while saving

  • Resolved KurzBaginski

    (@kurzbaginski)


    1 year, 1 month ago

    Hello,
    I get a 502 server error when trying to save a page in elementor. This only occurs when using the horizontal timeline widget. All other of your widgets are deactivated. The php memory size is at 512MB. If have tried to deactivate all other WP-Plugins with no result.

    Can you help?

    Thanks and Best Regards.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Md. Anower Hossain

    (@anowerhossain16)

    Hi @kurzbaginski,

    Please try on another page with the same Horizontal Timeline widget. Along with that, please

    1. Change the theme to a standard Elementor theme. e.g. Hello Elementor theme.

    2. Clear the browser cache.

    3. You can first try to simply clear your browser’s cache, use a different browser, or view in an incognito browser. If this doesn’t help, then follow these steps:

    • Go to Elementor > Tools > Regenerate CSS and click the Regenerate Files button.
    • Update your page. You may need to make a small change to enable the Update button.
    • Clear all cache including server cache if it exists, any WordPress caching plugins you are using, and your own browser cache. You can also try checking in another browser, or in an incognito browser.

    4. You are using the latest HappyAddons

    6. You are using the latest Elementor Free and Elementor Pro(if you have the Pro version.)

    7. You don’t have any third-party plugins/addons installed with the same feature.

    If these solution doesn’t help, please contact our technical team here.

    Thank you.

    Thread Starter KurzBaginski

    (@kurzbaginski)

    Thanks, I will try that.

Viewing 2 replies - 1 through 2 (of 2 total)
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