502 Gateway error

When trying to use the Login as [user] button, I get a 502 Gateway error.

The error I see in the nginx logs is: “upstream sent too big header while reading response header from upstream”nginx error”

` wp-core

version: 6.7
site_language: en_US
user_language: en_US
timezone: +00:00
permalink: /%postname%/
https_status: true
multisite: false
user_registration: 1
blog_public: 0
default_comment_status: open
environment_type: production
user_count: 4
dotorg_communication: true wp-paths-sizes

wordpress_path: /var/www/vhosts/xyz.com/xyz.com
wordpress_size: loading…
uploads_path: /var/www/vhosts/xyz.com/xyz.com/wp-content/uploads
uploads_size: loading…
themes_path: /var/www/vhosts/xyz.com/xyz.com/wp-content/themes
themes_size: loading…
plugins_path: /var/www/vhosts/xyz.com/xyz.com/wp-content/plugins
plugins_size: loading…
fonts_path: /var/www/vhosts/xyz.com/xyz.com/wp-content/uploads/fonts
fonts_size: loading…
database_size: loading…
total_size: loading… wp-dropins (1)

maintenance.php: true wp-active-theme

name: Bricks Child Theme (bricks-child)
version: 1.1
author: Bricks
author_website: https://bricksbuilder.io/
parent_theme: Bricks (bricks)
theme_features: core-block-patterns, post-thumbnails, widgets-block-editor, automatic-feed-links, title-tag, html5, menus, align-wide, woocommerce, wc-product-gallery-slider, wc-product-gallery-zoom, wc-product-gallery-lightbox, widgets
theme_path: /var/www/vhosts/xyz.com/xyz.com/wp-content/themes/bricks-child
auto_update: Disabled wp-parent-theme

name: Bricks (bricks)
version: 1.11 (latest version: 1.11.1.1)
author: Bricks
author_website: https://bricksbuilder.io/
theme_path: /var/www/vhosts/xyz.com/xyz.com/wp-content/themes/bricks
auto_update: Disabled wp-themes-inactive (2)

Twenty Twenty-Five: version: 1.0, author: the WordPress team, Auto-updates disabled
Twenty Twenty-Four: version: 1.2, author: the WordPress team (latest version: 1.3), Auto-updates disabled wp-mu-plugins (2)

WP STAGING Optimizer: version: 1.5.6, author: WP STAGING
WP Toolkit Worker Plugin: author: (undefined), version: 6.5.0-8664 wp-plugins-active (30)

Admin and Site Enhancements (ASE): version: 7.5.3, author: wpase.com, Auto-updates disabled
Advanced Custom Fields PRO: version: 6.3.11, author: WP Engine, Auto-updates disabled
Automatic.css: version: 3.2.2, author: Kevin Geary, Matteo Greco, Auto-updates disabled
Enable Media Replace: version: 4.1.5, author: ShortPixel, Auto-updates disabled
FluentSMTP: version: 2.2.81, author: FluentSMTP & WPManageNinja Team, Auto-updates disabled
Frames: version: 1.4.29, author: Kevin Geary, Matteo Greco, Auto-updates disabled
Google for WooCommerce: version: 2.8.7, author: WooCommerce, Auto-updates disabled
HappyFiles Pro: version: 1.8.3, author: Codeer, Auto-updates disabled
Jetpack: version: 14.0, author: Automattic, Auto-updates disabled
LearnDash LMS: version: 4.18.1, author: LearnDash (latest version: 4.18.1.1), Auto-updates disabled
LearnDash LMS - Certificate Builder: version: 1.1.2, author: LearnDash (latest version: 1.1.3), Auto-updates disabled
LearnDash LMS - Course Grid: version: 2.0.10, author: LearnDash, Auto-updates disabled
LearnDash LMS - Notifications: version: 1.6.4, author: LearnDash, Auto-updates disabled
LearnDash LMS - WooCommerce Integration: version: 2.0.1, author: LearnDash, Auto-updates disabled
Login as User: version: 1.5.6, author: Web357, Auto-updates disabled
MainWP Child: version: 5.2, author: MainWP, Auto-updates disabled
MainWP Child Reports: version: 2.2.3, author: MainWP, Auto-updates disabled
MemberPress Account Nav Tabs: version: 1.0.2, author: Caseproof, LLC, Auto-updates disabled
Members: version: 3.2.10, author: MemberPress, Auto-updates disabled
One User Avatar: version: 2.5.0, author: One Designs, Auto-updates disabled
Rank Math SEO: version: 1.0.232, author: Rank Math SEO, Auto-updates disabled
Rank Math SEO PRO: version: 3.0.53, author: Rank Math, Auto-updates disabled
Uncanny Toolkit for LearnDash: version: 3.7.0.1, author: Uncanny Owl, Auto-updates disabled
WooCommerce: version: 9.4.1, author: Automattic (latest version: 9.4.2), Auto-updates disabled
WooCommerce.com Update Manager: version: 1.0.3, author: Automattic, Auto-updates disabled
WooCommerce Shipping & Tax: version: 2.8.3, author: WooCommerce, Auto-updates disabled
WooCommerce Stripe Gateway: version: 8.9.0, author: Stripe, Auto-updates disabled
WPCodeBox 2: version: 1.1.1, author: WPCodeBox, Auto-updates disabled
WP Crontrol: version: 1.17.0, author: John Blackbourn, Auto-updates disabled
WS Form LITE: version: 1.9.249, author: WS Form, Auto-updates disabled wp-plugins-inactive (6)

Akismet Anti-spam: Spam Protection: version: 5.3.5, author: Automattic - Anti-spam Team, Auto-updates disabled
Hello Dolly: version: 1.7.2, author: Matt Mullenweg, Auto-updates disabled
MemberPress Courses: version: 1.3.5, author: Caseproof LLC, Auto-updates disabled
MemberPress Developer Tools: version: 1.2.19, author: Caseproof, LLC, Auto-updates disabled
MemberPress Plus: version: 1.11.33, author: Caseproof, LLC, Auto-updates disabled
WooPayments: version: 8.5.0, author: WooCommerce, Auto-updates disabled wp-media

image_editor: WP_Image_Editor_Imagick
imagick_module_version: 1690
imagemagick_version: ImageMagick 6.9.10-68 Q16 x86_64 2024-04-16 https://imagemagick.org
imagick_version: 3.7.0
file_uploads: 1
post_max_size: 8M
upload_max_filesize: 8M
max_effective_size: 8 MB
max_file_uploads: 20
imagick_limits:
imagick::RESOURCETYPE_AREA: 23 GB
imagick::RESOURCETYPE_DISK: 9.2233720368548E+18
imagick::RESOURCETYPE_FILE: 6144
imagick::RESOURCETYPE_MAP: 23 GB
imagick::RESOURCETYPE_MEMORY: 12 GB
imagick::RESOURCETYPE_THREAD: 1
imagick::RESOURCETYPE_TIME: 9.2233720368548E+18
imagemagick_file_formats: 3FR, 3G2, 3GP, AAI, AI, ART, ARW, AVI, AVS, BGR, BGRA, BGRO, BMP, BMP2, BMP3, BRF, CAL, CALS, CANVAS, CAPTION, CIN, CIP, CLIP, CMYK, CMYKA, CR2, CRW, CUR, CUT, DATA, DCM, DCR, DCX, DDS, DFONT, DNG, DOT, DPX, DXT1, DXT5, EPDF, EPI, EPS, EPS2, EPS3, EPSF, EPSI, EPT, EPT2, EPT3, ERF, EXR, FAX, FILE, FITS, FRACTAL, FTP, FTS, G3, G4, GIF, GIF87, GRADIENT, GRAY, GRAYA, GROUP4, GV, H, HALD, HDR, HISTOGRAM, HRZ, HTM, HTML, HTTP, HTTPS, ICB, ICO, ICON, IIQ, INFO, INLINE, IPL, ISOBRL, ISOBRL6, J2C, J2K, JNG, JNX, JP2, JPC, JPE, JPEG, JPG, JPM, JPS, JPT, JSON, K25, KDC, LABEL, M2V, M4V, MAC, MAGICK, MAP, MASK, MAT, MATTE, MEF, MIFF, MKV, MNG, MONO, MOV, MP4, MPC, MPEG, MPG, MRW, MSL, MSVG, MTV, MVG, NEF, NRW, NULL, ORF, OTB, OTF, PAL, PALM, PAM, PANGO, PATTERN, PBM, PCD, PCDS, PCL, PCT, PCX, PDB, PDF, PDFA, PEF, PES, PFA, PFB, PFM, PGM, PGX, PICON, PICT, PIX, PJPEG, PLASMA, PNG, PNG00, PNG24, PNG32, PNG48, PNG64, PNG8, PNM, PPM, PREVIEW, PS, PS2, PS3, PSB, PSD, PTIF, PWP, RADIAL-GRADIENT, RAF, RAS, RAW, RGB, RGBA, RGBO, RGF, RLA, RLE, RMF, RW2, SCR, SCT, SFW, SGI, SHTML, SIX, SIXEL, SPARSE-COLOR, SR2, SRF, STEGANO, SUN, SVG, SVGZ, TEXT, TGA, THUMBNAIL, TIFF, TIFF64, TILE, TIM, TTC, TTF, TXT, UBRL, UBRL6, UIL, UYVY, VDA, VICAR, VID, VIFF, VIPS, VST, WBMP, WMF, WMV, WMZ, WPG, X, X3F, XBM, XC, XCF, XPM, XPS, XV, XWD, YCbCr, YCbCrA, YUV
gd_version: bundled (2.1.0 compatible)
gd_formats: GIF, JPEG, PNG, WebP, BMP, XPM
ghostscript_version: not available wp-server

server_architecture: Linux 3.10.0-1160.119.1.el7.tuxcare.els8.x86_64 x86_64
httpd_software: Apache
php_version: 8.2.25 64bit
php_sapi: fpm-fcgi
max_input_variables: 1000
time_limit: 90
memory_limit: 512M
max_input_time: 90
upload_max_filesize: 8M
php_post_max_size: 8M
curl_version: 7.29.0 NSS/3.90
suhosin: false
imagick_availability: true
pretty_permalinks: true
htaccess_extra_rules: false
current: 2024-11-19T16:38:16+00:00
utc-time: Tuesday, 19-Nov-24 16:38:16 UTC
server-time: 2024-11-19T16:38:14+00:00 wp-database

extension: mysqli
server_version: 10.9.8-MariaDB
client_version: mysqlnd 8.2.25
max_allowed_packet: 16777216
max_connections: 151 wp-constants

WP_HOME: undefined
WP_SITEURL: undefined
WP_CONTENT_DIR: /var/www/vhosts/xyz.com/xyz.com/wp-content
WP_PLUGIN_DIR: /var/www/vhosts/xyz.com/xyz.com/wp-content/plugins
WP_MEMORY_LIMIT: 40M
WP_MAX_MEMORY_LIMIT: 512M
WP_DEBUG: false
WP_DEBUG_DISPLAY: false
WP_DEBUG_LOG: false
SCRIPT_DEBUG: false
WP_CACHE: false
CONCATENATE_SCRIPTS: undefined
COMPRESS_SCRIPTS: undefined
COMPRESS_CSS: undefined
WP_ENVIRONMENT_TYPE: undefined
WP_DEVELOPMENT_MODE: undefined
DB_CHARSET: utf8
DB_COLLATE: undefined wp-filesystem

wordpress: writable
wp-content: writable
uploads: writable
plugins: writable
themes: writable
fonts: writable
mu-plugins: writable acf

version: 6.3.11
plugin_type: PRO
update_source: ACF Direct
activated: true
activated_url: https://www.xyz.com
license_type: Freelancer
license_status: active
subscription_expires: 1758581532
ui_field_groups: 5
php_field_groups: 0
json_field_groups: 0
rest_field_groups: 0
post_types_enabled: true
ui_post_types: 33
json_post_types: 0
ui_taxonomies: 20
json_taxonomies: 0
ui_options_pages_enabled: true
ui_options_pages: 0
json_options_pages: 0
php_options_pages: 0
rest_api_format: light
registered_acf_blocks: 0
blocks_per_api_version:
blocks_per_acf_block_version:
blocks_using_post_meta: 0
preload_blocks: true
admin_ui_enabled: true
field_type-modal_enabled: true
field_settings_tabs_enabled: false
shortcode_enabled: true
registered_acf_forms: 0
json_save_paths: 1
json_load_paths: 1 jetpack

site_id: 235772257
ssl_cert: No
time_diff: undefined
version_option: 14.0:1731864230
old_version: 13.8.2:1730993989
public: Public
master_user: #1 admin
is_offline_mode: off
is_offline_mode_constant: off
current_user: #1 admin
tokens_set: Blog User
blog_token: qR#G5#B2af1Gf1PtLe9!a$khjqOtg832
user_token: T#jv3XPwfI&$C9yWhOa!l6fv@s6!EVCf
version: 14.0
jp_plugin_dir: /var/www/vhosts/xyz.com/xyz.com/wp-content/plugins/jetpack/
plan: free
protect_header: {"trusted_header":"REMOTE_ADDR","segments":1,"reverse":false}
full_sync: {"started":"Tue, 06 Aug 2024 15:27:54 +0000","finished":"Tue, 06 Aug 2024 15:28:20 +0000","progress":{"comments":{"total":1,"sent":1,"finished":true,"last_sent":"2"},"constants":{"finished":true},"functions":{"finished":true},"options":{"finished":true},"posts":{"total":508,"sent":508,"finished":true,"last_sent":"2"},"term_relationships":{"total":87,"sent":87,"finished":true,"last_sent":{"object_id":"9","term_taxonomy_id":"2"}},"terms":{"total":35,"sent":35,"finished":true,"last_sent":"1"},"themes":{"finished":true},"updates":{"finished":true},"users":{"total":2,"sent":2,"finished":true,"last_sent":"1"}},"config":{"comments":1,"constants":1,"functions":1,"options":1,"posts":1,"term_relationships":1,"terms":1,"themes":1,"updates":1,"users":1}}
sync_size: undefined
sync_lag: 0 seconds
full_sync_size: undefined
full_sync_lag: 0 seconds
idc_urls: {"home":"https:\/\/www.xyz.com","siteurl":"https:\/\/www.xyz.com","WP_HOME":"","WP_SITEURL":""}
idc_error_option: false
idc_optin: true
cxn_tests: All Pass. learndash

version: 4.18.1
last_updated: 1731085616
previous_version: 4.15.2
license_validated: true
course_count: 6
group_count: undefined
lesson_count: 56
topic_count: undefined
quiz_count: 18
question_count: 28
exam_count: undefined
certificate_count: undefined
shared_course_steps: true
active_template: ld30
focus_mode: true
rtl: false
registration_page: false
currency: USD
nested_urls: true
payment_gateway_paypal_ipn: false
payment_gateway_stripe_connect: false
payment_gateway_razorpay: false
course_using_free_form_progression_count: undefined
course_using_linear_progression_count: 6
lesson_using_video_progression_count: 10
lesson_using_drip_content_count: undefined
topic_using_drip_content_count: undefined
quiz_using_randomized_question_ordering_count: undefined
enrolled_user_count: 2
LEARNDASH_DEBUG: false
LEARNDASH_SCRIPT_DEBUG: false