503 error

  • Resolved traderex

    (@traderex)


    1 year, 4 months ago

    Hi

    When I enable your plugin I get a 503 error on a blog post. My host pinpointed it to your plugin and when I disable it the error disappears. Can you check why that is?

    thanks

    The page I need help with: [log in to see the link]

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  • Plugin Author Spacetime

    (@spacetime)

    This error indicates some issue with the server (the server is not ready to handle the request). Hard to say what is causing it. The hosting company has access to the server and error logs so they should be able to diagnose the issue. Ad Inserter needs at least PHP 7.2. Since the plugin works fine on 300 000 websites it must be something with your WP installation or server configuration. I would suggest contating the hosting company again to diagnose what exactly is causing the error. If you can post some errror logs I can try to suggest next steps.

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