503 error on the /group URL

  • Resolved Simon

    (@simonskaar)


    5 years, 6 months ago

    Hi there!

    When we try to open a page we get a 503 error with this text: “The site is experiencing technical difficulties.”. And this error in the wordpress (error_log) log: PHP Catchable fatal error: Object of class WP_Error could not be converted to string in /home/XXXX/public_html/wp-includes/pluggable.php on line 1282

    We believe it’s a general issue when going to yourdomain.com/group/CATEGORY (which is the URL that the FAQ plugin uses)

    Thanks,
    Simon

    • This topic was modified 5 years, 6 months ago by Simon.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi Simon,

    Thank you for sharing the fatal error with us.

    Can you please let us know on which page you are facing the 503 error on your site?

    Please share the screenshot or the video of the issue. This would help us to understand and replicate it on our end.

    It would be great if you can share the admin and the FTP credentials of your site on the ticket so that we can check the issue on your site.

    You can create a ticket by emailing us at [email protected].

    Regards,
    Komal Maru

    Thread Starter Simon

    (@simonskaar)

    Hello, sorry for the long pause in the response.
    Here is the page witch return 503 error: https://www.proisp.no/blogg/group/ssl-anbefalinger-for/
    Here is this group in admin: https://joxi.net/52aglRWtEWkbDr , https://joxi.net/Grqjpy8c48GkDm

    Hi @simonskaar,

    I apologize for the delay in response.

    Thank you for sharing the link of the page and the screenshots of the settings which you have setup in the plugin.

    I have tried to access the provided page but it gives me a message as ‘Nettstedet har tekniske vanskeligheter.’.

    Can you please send us the admin credentials of your site by dropping an email so that we can check the issue on your site?

    You can email us at ‘support at tychesoftwares dot freshdesk dot com’ email address which will create a ticket on our ticketing system.

    Regards,
    Komal Maru

Viewing 3 replies - 1 through 3 (of 3 total)
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