503 Login Blocked – While I am already logged in

  • Resolved Tommo

    (@5dt)


    4 years, 9 months ago

    Hi,

    I recently installed Wordfence on a new site. Its still in learning mode. The 503 brute force protection is locking me out while I am already logged in.

    ie. I logged in fine, I edit some pages. When I click an action like publish, update etc. I get locked out. This is happening about every 45 minutes, and is very distracting as I then have to wait for a code to be sent to me by email.

    Why would a brute force protection be affecting an Admin who has already logged in successfully?

    There is no reason I should have been automatically logged out in that time period. And even so, as I’m not logging in multiple times with failed attempts, I can’t see why an auto log out, if that was happening, would cause a brute force trigger.
    ERROR:
    Your access to this service has been temporarily limited. Please try again in a few minutes. (HTTP response code 503)

    Reason: Blocked by login security setting

    If you are a WordPress user with administrative privileges on this site please enter your email in the box below and click “Send”. You will then receive an email that helps you regain access.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter Tommo

    (@5dt)

    I tried turning off brute force blocking entirely, just so I could get some work done. Now I can’t even access public pages on the site without an unlock code every 20 minutes.
    My firewall settings are lower (as in humans can visit 60 pages per minute, 404s at like 20 per minute) than any of my other websites, and I’ve never had this issue before on any other one of my sites. what is going on!

    Hey @5dt,

    Can you please share a screenshot of the expanded details of the entry in Live Traffic that shows your IP getting locked out?

    Also, you might consider whitelisting your IP in Wordfence > All Options > Advanced Firewall Options. Though, this definitely isn’t expected behavior.

    Please let me know.

    Thanks,’

    Gerroald

    Hey @5dt,

    We haven’t heard back from you in a while, so I’ve gone ahead and marked this thread as resolved.

    Please feel free to open another thread if you’re still having issues with Wordfence.

    Thanks,

    Gerroald

Viewing 3 replies - 1 through 3 (of 3 total)
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