504 Timeout Error

  • Resolved design

    (@meandesigns)


    4 months, 1 week ago

    Hi, we’ve been getting lots of 504 timeout errors on our site on the post edit and custom post type list of posts. I created a staging copy for a plugin conflict test.

    I have disabled everything except rankmath and activated Twenty Twenty Four theme and still get the 504 on the post edit screen. Please can you help?

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Rank Math Support

    (@rankmathsupport)

    Hello @meandesigns,
    ?
    Thank you for reaching out.
    ?
    The 504 timeout errors might be server-related, rather than a plugin conflict. To confirm, can you also try disabling the Rank Math plugin and check if you are still experiencing the issue?
    ?
    If the issue is resolved after disabling Rank Math, please contact your hosting provider to investigate server performance issues. Additionally, ensure your site meets Rank Math’s minimum requirements and consider increasing your server’s PHP memory limit:?https://rankmath.com/kb/requirements/
    ?
    Looking forward to helping you.

    Thread Starter design

    (@meandesigns)

    Hi, thanks for your response. The site works fine with RankMath deactivated, it’s only when I activate it (even with the default theme and all other plugins deactivated) that the post edit screens give the timeout error. I have checked the server configuration and it exceeds the requirements including a high PHP memory limit. What can I do? We would really like to keep your plugin!

    Plugin Support Rank Math Support

    (@rankmathsupport)

    Hello @meandesigns,
    ?
    If the issue persists when only Rank Math and a default theme are enabled, please follow the steps mentioned in the following thread to get in touch with the technical support team so they can investigate this further:?https://www.ads-software.com/support/topic/attention-read-this-before-posting/
    ?
    Looking forward to helping you.

    Exactly the same thing happens to me on my website with Elementor and Woocomcerce when editing the products massively and using
    Rank Math SEO. I had to disable it for my normal website to work

    Plugin Support Rank Math Support

    (@rankmathsupport)

    Hello @iniciopublicxd,
    ?
    Thank you for contacting Rank Math support.
    ?
    Please navigate to?WP Dashboard > Rank Math SEO > Status & Tools > System Status > Copy System Info to Clipboard?and share it with us so we can check and assist you further.
    ?
    Looking forward to helping you.

Viewing 5 replies - 1 through 5 (of 5 total)
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