• Resolved felinecrisis

    (@felinecrisis)


    Hi,

    The plugin works fine, but when I want to create many invoices at same time (opening different orders and creating at the same time the invoices) after few loading, the site crashs and show 524 error.

    How can I solve it?

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Contributor Yordan Soares

    (@yordansoares)

    Hi @felinecrisis,

    This is likely because your server reaches the resources limit. Could you please send a screenshot of your System Configuration, that you’ll find under WooCommerce > PDF Invoices > Status? You can use https://imgbb.com/ to upload the image, and then share the link here.

    Thread Starter felinecrisis

    (@felinecrisis)

    Hi,

    I check the status and the WP memory was red, I changed to 256M

    https://ibb.co/tXf46KH

    I couldnt have time to check if it solve my problem, I will try it later and notice the result.

    Thanks!

    Plugin Contributor Yordan Soares

    (@yordansoares)

    Yes, I’m almost sure that this is the root cause of this error, and probably it will work well from now on. Just out of curiosity, what was the previous value there?

    Plugin Contributor Yordan Soares

    (@yordansoares)

    Hi again @felinecrisis,

    One of my colleagues brought to my attention that this is not a memory error, but a timeout error. So, while increasing memory may help avoid other issues, the one you have reported may still happen.

    The solution may simply be to execute fewer requests at a time, to avoid timeouts, or to use the Bulk Export tool included in the Professional extension, that processes everything in batches to avoid timeouts:

    A screenshot that displays the Bulk Export tool included in the Professional extension

    Thread Starter felinecrisis

    (@felinecrisis)

    Hi,

    Previous value was 40M, 1024M for PHP.
    Advised by server support team, I up it to 1024M.

    Now I have this set up, still get 524 error.

    https://snipboard.io/ZiXSpr.jpg

    Thread Starter felinecrisis

    (@felinecrisis)

    BTW, the pro extension can filter by country and status?
    I have checked the screenshots and I only could checked that the pro extension only have status filter.

    Thanks.

Viewing 6 replies - 1 through 6 (of 6 total)
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