550-Verification failed

I am having trouble with email reaching my address. It seems to work fine when I use my email address. However when I use my work address it doesn’t work.

I read through the FAQ and tried changing the sender from input. When I did that I got a warning message so I changed it back.

Then I tried the test email and got this in my debug message:
550-Verification failed for <*****@*****.com>

I am not sure of the steps I need to take to fix this issue. Please be in touch and let me know, or if you could point me in the right direction that would be very helpful.

Thanks,
Carter

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