6.0.2 caused single page to not display

  • Resolved jennipagano

    (@jennipagano)


    2 years, 1 month ago

    I already rolled back but none of the events in the mini list were linking to the single event page. Same from the full calendar on the /events page.

    THought MAYBE it was just the repeating events. We do have PRO.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Abz

    (@abzlevelup)

    Hi @jennipagano, sorry to hear about this. This is a known issue with the recurring events. We already created an internal bug ticket for this, and I have added your case to it. Thanks for all the details, I will definitely pass it along to our devs.

    We’d recommend downgrading to the previous version of the plugin. I am unable to provide an exact date or time estimate for when this bug will be fixed, but you’ll be notified when there are any updates.

    To be safe, we’d recommend conducting tests and new updates on a Staging Server. Also, please keep a working backup of your website.

    Lastly, since you have an active license and for us to help you better, please open a Support Ticket on our Help Desk. Also, for us to follow WordPress Forum Guidelines in regard to premium users.
    Again, thank you for your patience. Hang in there.

    Best,
    Abz
    ________________________

    Internal Bug Ticket Reference:
    ECP-1398

    Plugin Support Guga Alves

    (@gugaalves)

    Update: Issue fixed on our latest release!

    You can update your Events Calendar free and PRO plugins and that issue will be gone ??

    Plugin Support Abz

    (@abzlevelup)

    Hi @jennipagano,

    We haven’t heard from you in a while, so I’m going to mark this as resolved. Feel free to start a new thread if you have any more questions.

Viewing 3 replies - 1 through 3 (of 3 total)
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