• Resolved Jan Bergmann

    (@janbergmann)


    Hi guys, I got 2 issues

    1. is health messure inside is decresed from under 600 ms to over 900ms. See this picture: https://ibb.co/58YQB18 So when I install the previous version 5.6.4 than is the messure under 300 again. So ya it comes from Shortpixel.
    2. Is the GUI in Exclusions: I using Divi Theme and it produce a lot of long extra image terms, se the picture2: https://ibb.co/WcmDB9P So in these case I can not handle it anymore.

    Thanks for attention

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Gerard Blanco

    (@sixaxis)

    Hi Jan,

    Thank you for reaching out! Let’s address your concerns:

    1. Regarding the server response time:
      Our plugin is highly optimized and designed to work efficiently without significantly impacting performance. The server response time you’re measuring is influenced by various factors, including hosting, caching, and the theme in use. While plugin code execution can have a minor impact, it’s unlikely that the difference you’re seeing is caused by ShortPixel alone. We recommend checking with your hosting provider, implementing a caching plugin, or considering a more performance-focused theme, as some themes like Divi are known to add extra load.
    2. Regarding the exclusions section:
      The additional image terms generated by the Divi theme can indeed create complexity, but our interface is designed to handle these efficiently. Here’s a screenshot for reference to confirm this. Please try to deactivate other plugins as they may have something to do here.

    Please don’t hesitate to reach out if you have additional questions!

    Best,

    @janbergmann This should be the problem for you, too: https://www.ads-software.com/support/topic/shortpixelplugincheck_plugin_version-doesnt-update-version-in-database/#new-topic-0

    You could open up the file in wp-content/plugins/shortpixel-image-optimiser/shortpixel-plugin.php and insert the following line after line 730: update_option( 'wp-short-pixel-currentVersion', $version );

Viewing 2 replies - 1 through 2 (of 2 total)
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