6.4.1 to 6.5.1 Updates But Then Doesn’t

Hi @palmerb, potentially there’s a bug in 6.5.1 release as I have the same issue. I attempted to update woocommerce from 6.4.1 to 6.5.1 half an hour ago and the site crashed immediately (error log below.) For troubleshooting I reviewed the woocommerce plugin folder and noticed it was empty, obviously the script kicked in to remove old plugin files then halted. I took a backup and restored files in woocommerce plugin folder from the previous day, this brought the site up and running again. I took another backup and retried the woocommerce plugin update. Now everytime I attempt to update the woocommerce plugin, it reads Updated! but it actually keeps running on 6.4.1.

Warning: require(/home/customer/www/.../public_html/wp-content/plugins/woocommerce/src/Autoloader.php): failed to open stream: No such file or directory in /home/customer/www/.../public_html/wp-content/plugins/woocommerce/woocommerce.php on line 24

Fatal error: require(): Failed opening required '/home/customer/www/....com/public_html/wp-content/plugins/woocommerce/src/Autoloader.php' (include_path='.:/usr/local/php74/pear') in /home/customer/www/.../public_html/wp-content/plugins/woocommerce/woocommerce.php on line 24
There has been a critical error on this website. Please check your site admin email inbox for instructions.

Same thing keeps happening to me. Fix this immediately.

WooCommerce updated successfully. Show details.

Unpacking the update…
Installing the latest version…
Removing the old version of the plugin…
Plugin updated successfully.
Disabling Maintenance mode…

All updates have been completed.

Go to Plugins page | Go to WordPress Updates page

===

Except it does not update! Stuck in an endless loop.

• This reply was modified 2 years, 10 months ago by proteanstar.

Same thing keeps happening to me.

I noticed in my logs when I try to update, it downloads 6.4.1 and installs it instead of downloading & installing 6.5.1.

Even sites that had 6.5 when trying to update 6.5.1 they pull down 6.4.1 and basically downgrade.

I downloaded the plugin and installed manually as a workaround.

• This reply was modified 2 years, 10 months ago by CGS Web Designs.

Same problem with all our sites. We even got 500 and 404 errors on some sites.
With PHP8.0 error. Back to PHP7.4 OK, but no update is installed.
Manual delete and upload 6.5.1 works.

Please, do not install ‘bloatware’ by default. We have to remove all unwanted ‘extra’ plugins like Jetpack again. We use other methods!

Seems that we all have the same issue,
I think they will fix it in couple of hours or days. relax guys we are fine.

This should now be resolved, it was caused due to an issue on www.ads-software.com rather than in WooCommerce.

If attempting to update again doesn’t bring you up to 6.5.1, that attempt at updating will clear the WordPress caches and the next update should work fine.

Hello,

The WooCommerce team is aware and working on it, in the meantime, you can implement these steps below from the thread https://www.ads-software.com/support/topic/unable-to-update-to-latest-version/#post-15641523:

1 – Go to the WooCommerce plugin page https://www.ads-software.com/plugins/woocommerce/
2 – Download the plugin file > Click “Download” button
3 – Navigate back to WP Admin (your site backend)
4 – Go to Plugins page and click “Add new”
5 – Click “Upload Plugin” button and upload the downloaded WooCommerce plugin file (Follow the prompt from here accordingly – Do you want to replace it?-> Click “Yes”)
6 – Check the Plugins page to see if the WooCommerce plugin is updated.

I hope this helps.

Thanks @dd32. Indeed, I retried and confirm issue has disappeared. WooCommerce plugin updated to 6.5.1 seamlessly.