6443 , 8443 Port closed error

[root@ded3969 apf]# iptables -vnL | grep 8443
0 0 ACCEPT tcp — * * 0.0.0.0/0 0.0.0.0/0 tcp dpt:8443
[root@ded3969 apf]# iptables -vnL | grep 6443
0 0 ACCEPT tcp — * * 0.0.0.0/0 0.0.0.0/0 tcp dpt:6443
[root@ded3969 apf]# ss -puntl | grep 8443
[root@ded3969 apf]# ss -puntl | grep 6443
[root@ded3969 apf]# ss -puntl | grep 443
tcp LISTEN 0 128 *:443 *:* users:((“httpd”,pid=31281,fd=5),(“httpd”,pid=25945,fd=5),(“httpd”,pid=25916,fd=5),(“httpd”,pid=25880,fd=5),(“httpd”,pid=25821,fd=5))
tcp LISTEN 0 128 :::443 :::* users:((“httpd”,pid=31281,fd=6),(“httpd”,pid=25945,fd=6),(“httpd”,pid=25916,fd=6),(“httpd”,pid=25880,fd=6),(“httpd”,pid=25821,fd=6))

confirmation that these are open, However there is not a service for this to listen

I would suggest reaching out again to CC support, and explaining your situation, and seeing if they can put you in contact with someone on their team that you can give cPanel and WP access to.

Please advise

[root@ded3969 apf]# iptables -vnL | grep 8443
0 0 ACCEPT tcp — * * 0.0.0.0/0 0.0.0.0/0 tcp dpt:8443
[root@ded3969 apf]# iptables -vnL | grep 6443
0 0 ACCEPT tcp — * * 0.0.0.0/0 0.0.0.0/0 tcp dpt:6443
[root@ded3969 apf]# ss -puntl | grep 8443
[root@ded3969 apf]# ss -puntl | grep 6443
[root@ded3969 apf]# ss -puntl | grep 443
tcp LISTEN 0 128 *:443 *:* users:((“httpd”,pid=31281,fd=5),(“httpd”,pid=25945,fd=5),(“httpd”,pid=25916,fd=5),(“httpd”,pid=25880,fd=5),(“httpd”,pid=25821,fd=5))
tcp LISTEN 0 128 :::443 :::* users:((“httpd”,pid=31281,fd=6),(“httpd”,pid=25945,fd=6),(“httpd”,pid=25916,fd=6),(“httpd”,pid=25880,fd=6),(“httpd”,pid=25821,fd=6))

This was provided from hosting company.

[root@ded3969 apf]# iptables -vnL | grep 8443
0 0 ACCEPT tcp — * * 0.0.0.0/0 0.0.0.0/0 tcp dpt:8443
[root@ded3969 apf]# iptables -vnL | grep 6443
0 0 ACCEPT tcp — * * 0.0.0.0/0 0.0.0.0/0 tcp dpt:6443
[root@ded3969 apf]# ss -puntl | grep 8443
[root@ded3969 apf]# ss -puntl | grep 6443
[root@ded3969 apf]# ss -puntl | grep 443
tcp LISTEN 0 128 *:443 *:* users:((“httpd”,pid=31281,fd=5),(“httpd”,pid=25945,fd=5),(“httpd”,pid=25916,fd=5),(“httpd”,pid=25880,fd=5),(“httpd”,pid=25821,fd=5))
tcp LISTEN 0 128 :::443 :::* users:((“httpd”,pid=31281,fd=6),(“httpd”,pid=25945,fd=6),(“httpd”,pid=25916,fd=6),(“httpd”,pid=25880,fd=6),(“httpd”,pid=25821,fd=6))

My apologies, that info does not mean anything to me, as I’m not a iptables/server person.
This is not a plugin issue, as far as I can see. If the ports are open, and the server is configured correctly, the plugin should work.

I suggest again, you reach out to Card Connect and give them admin login access to your WP site, and the cPanel login details. They should be able to log in and check that the server is configured correctly, or work with your host to properly troubleshoot.