7.70 triggers fatal error

Hi @earl_d,

Were you be able to check if there were any errors in your PHP log after updating to 7.7.0?

Possible causes could be:

1. Incomplete update.
2. Plugin conflicts – You can check for conflicts by switch your theme to Storefront, disabling all plugins except WooCommerce and then updating the plugin. If everything works fine, one of your plugins may be causing the error.
3. Hosting provider – https://www.ads-software.com/support/topic/help-fatal-error-500-after-automatic-update/

It will be difficult to pinpoint the exact cause without the error logs.

Had a similar issue. My error was:

Fatal error: Trait ‘Automattic\WooCommerce\RestApi\Utilities\SingletonTrait’ not found in /home/customer/www/tschaaphof.be/public_html/wp-content/plugins/user-registration-plugin-for-woocommerce/includes/rest-api/Server.php on line 18

So it seems the User Registration For WooCommerce plugin (https://woocommerce.com/products/user-registration-for-woocommerce/) no longer works now. With WooCommerce 7.6.1, it worked. So it seems 7.7.0 introduces a breaking change?

I then uploaded Woo 7.6.1 again. Deactivated the User Registration plugin, updated Woo to 7.7.0 and activated the User Registration plugin again. It didn’t produce the error anymore.

• This reply was modified 1 year, 6 months ago by petermorlion.

Hi @earl_d

Thanks for reaching out!

I am sorry to hear that you are receiving a fatal error after updating to the latest version of WooCommerce.

My personal site is currently running on WooCommerce 7.7.0 and I did not experienced a fatal error on my end.

For us to investigate your issue further, I’d like to understand your site properly. Please share your System Status Report that you can find via WooCommerce > Status. Select Get system report and then Copy for support. Once you’ve done that, you can paste it into your reply here.

If you could also provide the fatal error logs (if any) under WooCommerce > Status > Logs.

You could copy and paste your reply here or paste it via https://gist.github.com/ and send the link here.

Thanks!

Rolled back to previous version and then tried the update again and it worked.

Hi @earl_d ,

Glad to hear that you managed to get this sorted!

Since this has been resolved, feel free to create a new topic should you need any further help ??

Also, if you have a few minutes, we’d love it if you could leave us a review:?

https://www.ads-software.com/support/plugin/woocommerce/reviews/

Cheers!