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  • Resolved dragovalerio

    (@dragovalerio)


    3 months, 3 weeks ago

    No funciona el AI Chatbot, contesta que no tengo acceso a la versión 4o GPT. Acabo de instalar la versión de pago de empresa. ?Cuanto tiempo necesita para activarse? ?Y una vez activo tiene limitación en el uso para el usuario?

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Jasmine

    (@hyenokian)

    Dear @dragovalerio,

    Thank you for the topic.

    I want to mention, that the following message is sent right from the OpenAI, and not from our plugin:
    The model gpt-4o does not exist or you do not have access to it.

    Most presumably, the problem comes from your OpenAI account.
    Please check whether you have enough balance for the given model there or not.
    This model is paid/chargeable and has a minimum limit.

    Please note, that this case is connected to your OpenAI account.
    We checked and noticed that the plugin normally works on our end and sends the request to OpenAI.

    Please?check the Open AI Settings and get back to?us.

    By the way, as you are using the Pro version of the plugin, you are welcome to contact us via this form for premium support. Our customer care specialists will always be happy to help you.

    Commercial products are not supported in these forums.

    Thank you.

Viewing 1 replies (of 1 total)
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