9 Digit Zip Code Fails to Calculate Tax

Are you serious? Everyone I know enters zip codes using 5 digits, I don’t even know what the last 4 of my zip code are when using 9 digits…

You are not using this plugin how it was meant to be used. You said in another post, you are not using the csv from tax-rates.com which you should be using with this plugin as its a requiremenet. Or you can modify the csv you are using to have the same column names and order as one from taxrates.com.

You are the only person I have ever heard of that enters 9 digit zip codes, and the only one out of thoasands of people who have used this plugin tell me I need to fix this free plugin to meet your standards… The zip codes from taxrates.com do not provide the 9 digit code. They are tax professionals and provide cloud based woocomemrce solutions and they do not use 9 digits in the csv files. So maybe you should talk to them or talk to woocommerce and tell them to fix the check.

Or maybe you could even make a custom over ride and change the query which looks up tax rates using like %zipcode%.

Good luck with what ever you choose to do.

This is not a problem with the plugin, you just aren’t using it how it was meant to be used and want me to develop changes which are out of my control.

Well , unfortunately it looks like many of our customers who are entering their complete zip code , are not ” everybody that you know ” . We are using the tax rates from Tax-Rates.com . You can stop trying to make that the issue .

You say I am the only person that you have heard of that enters a 9 digit zip code ? I am not entering the customers zip codes ! Customers are entering their zip codes when they check out . Thats fine . We will find another solution .

You definately are not a dedicated problem solver when issues of this nature come about.

Thanks for your insight , and support Adam . Obviously one of the Devry Institutes finest .

The zip codes you are inserting from tax-rates.com do not have 9 digit zip codes… What do you want me to do?

If you do not have a 9 digit zip code in the DB, and someone enters a 9 digit zip code and its not calculating that would be a woocommerce issue not an issue with this plugin. This plugin simply inserts the data from the csv file… Are you wanting me to do a check on each zip code in the csv and find its related 4 digit extension?

What don’t you get? You want me to give you an over ride template for woocommerce this has nothing to do with my plugin. I’m still confused on why you think this is an issue with the plugin when in fact its an issue with woocommerce checking the rates…

Are you inserting 9 digit rates? If your getting the rates from tax-rates.com then you are not because they do not include them.

This could be solved really easily if you just think about some options instead of trying to put the issue on this plugin when in fact it has nothing to do with the plugin.

Have you thought about limiting the characters in the zip code field to 5 characters that would sure solve your problem easily…

Sooo… this is a real issue. If someone uses a 9 digit code from their auto fill for example… tax is not charged. How is this not an issue with the plugin? out of 25 orders 3 have had this issue and not been charged tax. So I guess I either have to hack woo-commerce or find another plugin. It would be simply great if the plugin would just calculate tax for the first 5 numbers given.

Couldn’t I just change the checkout fields, to limit the customer input of zipcode to 5 characters, and add another field for the +4 if they insist on entering it?

I will say I have to agree with the author on this. This plug-in does not calculate taxes, it simply imports the tax rates provided by taxrate.com. It would be an issue with woocommerce if there is an issue. My suggestion, try adding a 5 digit zipcode not using the plug-in and see if that works.

This is a WooCommerce issue, not the fault of the plugin. The plugin does not deserve a 1-star rating. Its purpose is not to override how WC calculates taxes, but only to import available tax rates based on 5-digit ZIP codes.

The OP is really not thinking about this.

When I come up with a solution, I will post it here.