#_BOOKINGSURL issue

hi,

did you updated any plugins or your theme before this happens? also, are you using any custom EM codes ?

Hi,

Thanks for getting back to me ??

The main change that’s happened in the last week is that we’ve gotten rid of the Instabuilder plugin. Other than that there will have been some plugin updates but I can’t remember which ones. Have there been any particular plugins you’ve founded have conflicted with EM?

Not 100% sure what you mean by custom EM codes. Below is the whole coding for the iframe I’ve been using to show a section of the ‘Add bookings’ page for the website, if that helps?:

[events_list scope=”today” post_id=”42139,42140,42141,42142,42143,42144,42145,42146,42147,42148,42149,42150,42151,42152,42153,42154,42155,42156,42157,42158,42159,42160,42161,42162,42163,42164,42165,42166,42167,42168,42169,42170,42171,42172,42173,42174,42175,42176,42177,42178,42179,42180,42181,42182,42183,42184,42185,42186,42187,42188,42189,42190,42191,42192,42193,42194,42195,42196,42197,42198,42199,42200,42201,42202,42203,42204,42205,42206,42207,42208,42209,42210,42211,42212,42213,42214,42215,42216,42217,42218,42219,42220,42221,42222,42223,42224,42225,42226,42227,42228,42229,42230,42231,42232,42233,42234,42235,42236,42237,42238,42239,42240,42241,42242,42243,42244,42245,42246,42247,42248,42249,42250,42251,42252,42253,42254,42255,42256,42257,42258,42259,42260,42261,42262,42263,42264,42265,42266,42267,42268,42269,42270,42271,42272,42273,42274,42275,42276,42277,42278,42279,42280,42281,42282,42283,42284,42285,42286,42287,42288,42289,42290,42291,42292,42293,42294,42295,42296,42297,42298,42299,42300,42301,42302,42303,42304,42305,42306,42307,42308,42309,42310,42311,42312,42313,42314,42315,42316,42317,42318,42319,42320,42321,42322,42323,42324,42325,42326,42327,42328,42329,42330,42331,42332,42333,42334,42335,42336,42337,42338,42339,42340,42341,42342,42343,42344,42345,42346,42347,42348,42349,42350,42351,42352,42353,42354,42355,42356,42357,42358,42359,42360,42361,42362,42363,42364,42365,42366,42367,42368,42369,42370,42371,42372,42373,42374,42375,42376,42377,42378,42379,42380,42381,42382,42383,42384,42385,42386,42387,42388,42389,42390,42391,42392,42393,42394,42395,42396,42397,42398″]
<h3 style=”text-align: center;”>#_EVENTNAME: #_EVENTTIMES</h3>
#_ATTENDEESLIST
<h3 style=”text-align: center;”>Add bookings(s)</h3>
<div id=”divContainer” style=”position: relative; border: solid 0px #000;”>
<div id=”frameContainer” style=”overflow: hidden;”><iframe style=”width: 400px; height: 380px; margin-top: -160px;” src=”#_BOOKINGSURL&action=manual_booking” width=”350″ height=”150″ scrolling=”no”></iframe></div>
</div>[/events_list]

Thanks,

Jon

Hi,

I’ve deactivated all plugins, other than EM, and the problem persists I’m afraid.

I’ve rolled back the version of EM to version 5.8.0.1 and the #_BOOKINGSURL placeholder now returns a correct URL for the event.

However, it doesn’t match up to the URL found by going via Admin – Events – Bookings – Event name.

#_BOOKINGSURL produces, for example, https://www.theacademygtc.co.uk/events/bookings/?event_id=23602

While going through the admin menu produces https://www.theacademygtc.co.uk/wp-admin/edit.php?post_type=event&page=events-manager-bookings&event_id=23602

It used to produce the same URL either way.

Hope this helps?

Thanks,

Jon

weird; it seems working fine with our test site; can I know if you added or use frontend bookings management page under events > settings > pages > other pages > manage bookings page ?

Hi,

The page set under that option is https://www.theacademygtc.co.uk/events/bookings/.

I have also added https://www.theacademygtc.co.uk/my-bookings-2/ which I am manually linking users to to just view their own bookings.

Hope that helps?

Thanks,

Jon

Having had a look, the iframe using the #_BOOKINGSURL shows the https://www.theacademygtc.co.uk/events/bookings/?event_id=23602 URL which then displays the ‘My bookings’ page but not the event page as that has the URL https://www.theacademygtc.co.uk/wp-admin/edit.php?post_type=event&page=events-manager-bookings&event_id=23602 now.

Not sure if you’re getting the display of the My bookings page and think that’s what I want to get?

Jon

hmm, are you login as admin or event owner ? or assign a frontend booking management page?

Hi,

I’m logged in as an admin.

I’ve since been able to sort it by using the #_EVENTID placeholder like this:

src=”https://www.theacademygtc.co.uk/wp-admin/edit.php?post_type=event&page=events-manager-bookings&event_id=#_EVENTID&action=manual_booking&#8221;

So I don’t need to sort the #_BOOKINGSURL issue, but you’re welcome to login to my site if you want to figure out the problem for you reference?

Cheers,

Jon

glad you sorted this out already however Im afraid that at the moment we are quite limited with regards to login to user site.