_dmark.user verification (mailpoet 2024 requirement) not working

In response to the email sent out by Mailpoet recently, I went into my host (SiteGround) and opened Mailpoet sending service to ensure that my sender domain input was correct. I have the first three areas showing as verified, but the last one, and from what I read, the important one, _Dmark.user_domain, is sitting pending.

I have the correct details in the TXT boxes
first box _dmarc.MY_DOMAIN
then in the next corresponding box
v=DMARC1;p=none

I have followed the directions as per the support reading material and cannot see what is wrong.

I would attach a screenshot, but this seems unavailable. It would be great to find out if this is a @mailpoet problem or a problem at large. SiteGround seems to think it is MailPoet.

I have just done a DNS check using DNS Checker, and my _dmarc is showing as live. Therefore MailPoet report makes no sense.

Please advise.