_learndash issue

  • Resolved g4macgregor

    (@g4macgregor)


    3 years ago

    Just wanted to give you a heads-up…

    Had an issue today when trying to edit a user which took me to a page that displayed the following:

    _learndash_woocommerce_enrolled_courses_access_counter
learndash_last_known_page
_sfwd-course_progress
_sfwd-quizzes
_groups_buckets
_groups_product_groups
SELECT meta_key, meta_value FROM wp_usermeta WHERE user_id=2 AND meta_key LIKE 'learndash_last_known_course_%'
learndash_last_known_course_
SELECT meta_key, meta_value FROM wp_usermeta WHERE user_id=2 AND meta_key LIKE 'learndash_group_users_%'
learndash_group_users_
SELECT meta_key, meta_value FROM wp_usermeta WHERE user_id=2 AND meta_key LIKE 'learndash_course_expired_%'
learndash_course_expired_
SELECT meta_key, meta_value FROM wp_usermeta WHERE user_id=2 AND meta_key LIKE 'course_completed_%'
course_completed_

    I grep'd for each phrase and the only results, for any of the above text, pointed to this plugin. As soon as I deactivated it, the issue stopped and I was able to edit users as normal.

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author Fahad Mahmood

    (@fahadmahmood)

    Thank you, I will handle this.

    Plugin Author Fahad Mahmood

    (@fahadmahmood)

    @g4macgregor please try the updated version 1.4.7 and confirm about the fix.

    Thread Starter g4macgregor

    (@g4macgregor)

    Thanks for the quick response. I updated but now when I go to User –> Edit I get a blank white screen. I will troubleshoot for possible plugin conflicts and get back to you.

    Thread Starter g4macgregor

    (@g4macgregor)

    First thing, when I attempted to go to WP User Merger –> Settings, I get a 500 Error if that helps you figure anything out.

    The next thing I see in the error logs is there was a memory allocation error:

    [01-Apr-2022 14:12:43 UTC] PHP Fatal error:  Allowed memory size of 536870912 bytes exhausted (tried to allocate 20480 bytes) in /var/www/shopams.amwebstrategies.com/htdocs/wp-content/plugins/query-monitor/classes/Util.php on line 591
[01-Apr-2022 14:12:43 UTC] PHP Fatal error:  Allowed memory size of 536870912 bytes exhausted (tried to allocate 118784 bytes) in Unknown on line 0

    Could it be because we a large number of users (13,813)?

    Plugin Author Fahad Mahmood

    (@fahadmahmood)

    I will check it.

    Thread Starter g4macgregor

    (@g4macgregor)

    I upped the memory allocation which appeared to fix the 500 error, but still getting the blank page when I select User –> Edit

    Plugin Author Fahad Mahmood

    (@fahadmahmood)

    @g4macgregor thank you so much for reporting this blank page issue. Actually it was related to incomplete learndash related compatibility work. But memory issue was not related to this plugin, I hope your memory related issue will not appear after increasing the memory. Please try the updated version and give your feedback.

    Thread Starter g4macgregor

    (@g4macgregor)

    Fixed the memory issue (which was on our end) and updated the plugin. Everything seems to be working but will continue to test.

    Thanks for the quick responses.

Viewing 8 replies - 1 through 8 (of 8 total)
  • The topic ‘_learndash issue’ is closed to new replies.