• Resolved naloos

    (@naloos)


    When the plugin is activated and I tried to publish a new post:

    Ha fallado la publicación. No se ha podido actualizar en la base de datos el valor meta de _selected_social_profile.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support AR Rasel

    (@arrasel403)

    Hi @naloos

    Hope you are doing well. Sorry to hear that you are facing issues.

    Please download the Dev version plugin from here and install it on your site. After that please reconnect your Social Profile/Page and then retry. Hope your issue will be fixed.

    If you are still facing the same issue, please let me know which Social Media you are connected to, and then try to create a post and face the issue. So that we can check and help you to fix it quickly.

    Looking forward to hearing from you soon.

    Thanks!

    Plugin Support AR Rasel

    (@arrasel403)

    Hi @naloos ,

    I hope you’re doing well. I wanted to follow up as we haven’t heard back from you since my last message. Could you please share an update on whether your issue has been resolved?

    Looking forward to your response. Let us know if you need any further assistance!

    Thanks!

    Plugin Support AR Rasel

    (@arrasel403)

    Hi @naloos ,

    I hope this message finds you well. I wanted to follow up on a previous support request that you submitted. I understand that the thread was marked as resolved due to a lack of activity, but I wanted to let you know that you are always welcome to re-open the topic if you have any further questions or concerns.

    Before opening a new request, however, I kindly request that you take a moment to read through this post. It may contain the answers to your questions or provide you with a solution to your issue. If you still require assistance after reading this post, please do not hesitate to reopen the thread or submit a new request.

    Thank you for your attention to this matter. I look forward to hearing from you soon.

    Thread Starter naloos

    (@naloos)

    Hi, it was resolved by deleting the plugin and reinstalling the version that was shared with me this way. Thank you so much.

Viewing 4 replies - 1 through 4 (of 4 total)
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