A 5 minute migration of a Prod site – Excellent first impression

  • Hello team,

    thank you for having a pickup and go solution for a person in need. I did not even have to read the documentation to get this configured and tested in less than 5 minutes on a production site that was in need of a solution after repeated dropping of the ball by Brevo SMTP (formely SendinBlue).

    Too early to have much of an opinion or to have looked under the hood, but comments form other users are very reassuring, a light plugin, that does the job with fast Rest API SMTP, offers redundancy via multiple SMTP accounts support, offers email logs (even if not exportable at this stage, its still better than none!), and according to other feedback uses it’s own database table thus not polluting as it goes. All thumbs up so far. A clear demonstration of the developers way of thinking and focusing on quality, core features and efficiency. Thank you to all involved. Ohh and the best part, it’s Free…..that I was not expecting and Im half looking back to see where the adware will be coming from, but nothing so far.

    Now, for Brevo I cannot say the same. I have been a customer for over 4 years, and following the acquisition by Brevo, service has slowly headed down hill, to the point where Transactional emails are all being blocked due to Brevo’s Shared hosting IP’s constantly being blocked by Spamcop. What good is a SMTP solution as as service when it’s own infrastructure is being blocked from delivering the service they are committed to deliver? – Its a rhetorical, but suffice it to say, 20%+ of soft-fails per month is not sustainable and 50% of soft-fails over the past 4 days is the last straw! Responses provided by their support team are generic singing from a hymn-sheet style statements failing to comprehend the root cause or address it! This has been going on for roughly 10 months now, I think it is clear where their priorities lie.

    Hoping for a long lasting relationship with FluentSMTP! ??

    P.S. I have 6 other sites across 3 domains in my remit in the day-time job, all currently using WP SMTP, if all goes well here we may be moving to Flient there too.

    • This topic was modified 3 months, 3 weeks ago by ftahumour.
    • This topic was modified 3 months, 3 weeks ago by ftahumour.
Viewing 1 replies (of 1 total)
  • Plugin Support Ibrahim Sharif

    (@ibrahimsharif)

    Hello @ftahumour,

    Greetings! I am glad to hear your overwhelmingly positive feedback. I truly appreciate you taking the time to share your experience with the FluentSMTP community.

    The fact that you have plans to switch your other sites to FluentSMTP fills us with joy. It indicates our efforts are reaching and helping those who need it most.

    Moreover, we are relentlessly working to improve our product based on customer input like yours. Your mention of the non-exportable email logs has been noted, and we are actively exploring ways to implement this feature.

    Our aim is to provide the best possible email delivery experience for our users. We are delighted that FluentSMTP has surpassed your expectations and met the urgent need of your production site.

    Again, thank you for offering such a detailed account of your journey. They are invaluable in shaping the future of FluentSMTP. We sincerely hope that our partnership continues to flourish.

Viewing 1 replies (of 1 total)
  • You must be logged in to reply to this review.